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Compliance Manager SVP

Date: Sep 12, 2022

Location: Atlanta, GA, US, 30328

Company: United Bank

Job Description


Essential Duties and Responsibilities include the following. Other duties may be assigned.

1.    Maintain and execute Crescent Mortgage Company Compliance Management System (CMS) to ensure compliance with applicable Federal and State laws.
2.    Serve as an internal resource on relevant laws and regulations, keeping abreast of changes that may affect operational compliance issues through personal initiative, seminars, training programs, and peer contact. Work with other departments to ensure procedures are developed to ensure compliance.  Provide guidance and foster open line of communication to management and individual departments so that managers and the board are aware of their responsibility for ensuring compliance for their areas. 
3.    Create written materials and training programs designed to promote awareness and understanding of compliance issues, applicable laws and regulations and reporting requirements and consequences of noncompliance.  Work very closely with the bank’s Compliance Officer and staff in documenting policies and testing compliance of the mortgage company.
4.    Responsible for timely review of HMDA data and annual filing by the deadline.
5.    Responsible for policy and procedure of handling consumer complaints.
6.     Responsible for developing and administering training material for employees and the board of directors.
7.    Obtain legal advice from our corporate attorney in dealing with issues that are difficult to resolve.  Provide senior management multiple, if available, potential compliant options relative to regulatory laws and operational compliance of those regulatory laws and/or regulations
8.    Act as lead role for Compliance Committee and hold monthly meeting to discuss compliance issues.
9.    Act as Bank Secrecy Act/OFAC Officer and Privacy Officer for the mortgage company.  Complete and submit SARs.
10.    Maintain all Compliance Policy and Procedures and update as necessary. 
11.    Maintain and publicize a confidential and easily accessible system for employees to report alleged violations of standards without fear of retribution. 
12.    Lead and/or support specific audits to investigate adherence with policies, procedures and legal/regulatory requirements to identify and evaluate exposures in addition to correct defective processes and non-compliance. Report findings to management and board and obtain Corrective Action Plan when necessary.  
13.    Review complaints, concerns, or questions relative to compliance issues and provide consultative leadership.
14.    Direct and supervise assigned personnel, including performance evaluations, scheduling, orientation, and training. 
15.    Supervise regulatory and state examinations.  Gather requested material.  Coordinate interviews.  Coordinate response to findings.
16.    Respond to compliance questions from employees and customers.
17.    Complete fair lending testing and review loan portfolio for discriminatory lending practices.
Supervisory Responsibilities:

This position does have supervisory responsibilities and will manage all employees of Compliance Department. 

Additional Responsibilities:  

There may be additional responsibilities as defined by Senior Management or the BOD.



To perform this job successfully, an individual must be able to perform each duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:

A Bachelor’s degree and a minimum of seven years mortgage banking experience with a knowledge of operational compliance, operations and departmental workflows of a wholesale and retail mortgage lender.  Familiarity with state and federal regulations for the financial institution environment is required.  Extensive knowledge of HOEPA, Section 32 and 35 loans, NMLS database usage, RESPA, TILA, HVCC(Appraisal Independence), UDAAP, MDIA, ECOA, FCRA, GLBA and FACTA, Dodd Frank, HOPA, SAFE ACT regulations( this is not an all-inclusive list of all regulatory required knowledge).  Strong interpersonal skills and excellent oral and written communication skills are required.  Must have the ability to analyze and solve problems.  Must have the ability to review and comprehend complex and detailed legal information.  Must be proficient in the use of personal computers using MS-Office applications, such as Word, Power Point and Excel. Must be experienced in working with regulators in coordinating and responding to examination questions and reports. Must exhibit the ability to research and obtain regulatory data quickly.  Should be familiar with Allregs or similar application. Must be proficient in creating and administering tests for regulatory compliance. Must exhibit above average initiative (be a self-starter) and must have the ability to work independently and interact with all levels of Employees, including Management and the Board of Directors.
Language Skills:

Ability to read, analyze and interpret complex legal documents; ability to read and analyze safety rules, operating and maintenance instructions, and procedure manuals. 

Mathematical and Analytical Skills:
Ability to analyze and apply statistics in regression analysis, which may include techniques for modeling and analyzing several variables, when the focus is on the relationship between a dependent variable and one or more independent variables, such as analysis of fair lending and HMDA data. Based on analysis data should be made available to management with the intent to infer causal relationships between the independent and dependent variables and ultimately provide documentation that potential false results may be correlations but not causations that indicate any violation in fair lending laws. Critical data identified would be the duty of compliance to immediately address and require corrective action from senior management and written report to the board of directors.
Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates, Licenses, Registrations:  

The following certifications preferred but not required for the Mortgage Company Operational Compliance Officer:
•    CMB
•    CRCM


Company Profile

Crescent Mortgage Company was founded on February 16, 1993 as a wholesale lender for community banks in the Southeastern United States.
Over the past 20 years Crescent has always operated based on a simple and enduring philosophy. We want to be the best SERVICE provider in the mortgage industry. Our goal is to meet or exceed our customers' expectations at every point of contact. Crescent has never had any desire to be the largest lender in the country. As a community bank we know you understand that Bigger is not always Better. In fact, we find as a mid size mortgage lender, we are a perfect fit for community banks! Big enough to provide an expansive suite of loan products and latest technology advancements; Small enough to listen, and custom fit our services based on your banks individual needs.

Today Crescent Mortgage Company lends in 43 states and partners with over two thousand Community Bank, Credit Union, and quality Mortgage Brokers. Because Crescent Mortgage Company has always been prudent in its lending, we do not have the issues faced by many wholesale lenders. Crescent Mortgage Company never made Sub Prime loans, Negative Amortization Loans, or Pay Option ARM's. Therefore, we do not have to focus our time and efforts remedying our past portfolio. Rather, we can focus on the future of mortgage banking and expanding our partnerships with quality partners.

Nearest Major Market: Atlanta

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