Careers at United Bank

Business Banking Portfolio Manager (Greenville, NC, US, 27858)

Job Description

JOB SUMMARY:
Responsible for underwriting small business loan requests to achieve efficiencies and quality of the process to enhance client experience. Primary performance responsibilities include analyzing business and personal financial data to determine the merits of the loan request (including adherence to loan policy), assessing the credit worthiness of borrowers, and identifying risks. Ensure all due diligence and background evaluations are complete and thorough before rendering a credit recommendation.

RESPONSIBILITIES:
•   Responsible for the evaluation and underwriting of Business Banking loans to determine credit worthiness and compliance to United lending policies.
•   Review and analyze business and personal financial data to determine the merits of the loan request, assessing the credit worthiness of borrowers.
•   Working directly with Lender or Relationship Manager and other team members to effectively grow fees, deposits, and portfolio revenue.
•   Contribute to meeting and/or exceeding the assigned volume/production goals of the account officers within the markets they service.
•   Deliver spreadsheets, reports, summaries and issue opinions and recommendations to loan officers, credit officers or approving body to be utilized in credit decisions on new, renewal and existing loans.
•   Perform company and industry research as needed. Perform online research of public records including, but not limited to, assessors’ databases, county register’s databases, Lexis Nexis and Secretary of State database for corporate filings and Uniform Commercial Code (UCC) filings.
•   Analyst will independently be responsible for accurate completion of loans assigned by applying appropriate techniques and regulatory parameters.
•   Effectively communicates and acts as a liaison to internal customers to resolve business lending issues.
•   Assists with organizing workflow for designated group and coordinates the successful completion of projects as assigned.
•   Periodically may participate in market visits or client calls as necessary.
•   Contacts Relationship Manager, as appropriate, for additional information and details related to loan request or clarification of financial materials and resources.
•   Collaborate with team members by providing credit alternatives and creative ways to structure credits ensuring that transactions are within portfolio risk standards.
•   Maintains up-to-date knowledge on all Bank lending policies and regulations. Confers with the Credit Team and appropriate Bank personnel regarding new/existing lending requirements and regulations.
•   Identify areas of concerns pertaining to a loan and discuss with Lender or Relationship Manager or Director of Business Banking or Market President, as applicable.
•   Maintains a proactive commitment to established bank programs, such as Community Reinvestment Act (CRA) and Affirmative Action.
•   Participate in team sales meetings.

Qualifications

SKILLS/QUALIFICATIONS:
•   Bachelor’s Degree required; degree may be substituted with minimum of three (3) years of additional related banking experience.
•   One (1) year of professional Banking experience required; experience in Credit Analysis is preferred.
•   Demonstrated ability to complete accurate complex financial and other analysis is required
•   Proficiency in Microsoft Office products is required.
•   Demonstrated ability to use Financial Analysis software required.
•   Demonstrated ability to complete accurate financial and other analysis is required.
•   Ability to travel up to 10% required (may require overnight travel)
•   Ability to demonstrate strong interpersonal and problem-solving skills.
•   Excellent written and verbal communication skills required.
•   Ability to perform complex mathematical calculations is required.
•   Ability to work independently and as part of a team within a fast-paced environment.
•   Strong multi-tasking and detail-oriented skills is essential.
•   Demonstrates the Bank’s core values.

KEY COMPETENCIES:
•   Analytical and critical thinking skills
•   Assessing, analyzing and interpreting complex financial information
•   Meticulous attention to detail
•   Problem Solving
•   Interpersonal and communication skills

Essential Functions:
•   Sitting for extended periods of time.
•   Ability to efficiently operate a computer keyboard, mouse, and other computer components.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data.
•   Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Full Time Sales Associate (Henrico, VA, US, 23233)

Job Description

JOB SUMMARY:
The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services and must have the ability and desire to interact in a team environment and be willing to contribute to team goals.

RESPONSIBILITIES:

•   Operate with accuracy and efficiency with core banking systems and processing transaction with a sales associate cash drawer.
•   Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits.
•   Adhere to cash differences/controllable losses policy.
•   Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds.
•   Comply with all department and company policies, procedures, and overall security.
•   Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
•   Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans.
•   Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards.
•   Promote and maintain positive relationships with all internal and external customers.
•   Responsible for keeping current and being knowledgeable in order to communicate the Bank’s products and services to clients.
•   As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.

Qualifications

SKILLS/QUALIFICATIONS:

•   High school diploma or equivalent.
•   Successful completion of the Bank’s in-house Sales Associate Training Program.
•   Previous customer service contact experience is highly desired.
•   Ability to demonstrate a sales-oriented professional demeanor.
•   Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
•   Experience in handling money preferred.
•   Proficiency in Microsoft Office Products (Word, Excel) required.
•   Understanding and working knowledge of appropriate core banking system is a plus.
•   Detailed oriented.
•   Professionalism and confidentiality are essential.
•   Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Essential Functions:
•   Sitting and standing for extended periods of time.
•   Ability to operate a computer keyboard, mouse, and other computer components.
•   Ability to reach over teller counter or desk area to receive customer transaction documents.
Ability to lift and carry up to twenty pounds.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager (Winchester, VA, US, 22602)

Job Description

This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size is normally under $25,000,000. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Commercial Lending Assistant (Wheeling, WV, US, 26003)

Job Description

The Lending Assistant provides customer service and support to lending customers and prospects. This position is responsible for preparing loan summaries for presentation to the Loan Committee/s; performs loan administration duties and helps prepare loan documentation; and may assist credit analysts with financial spreadsheets functions.

RESPONSIBILITIES:

• Perform a wide variety of administrative tasks to include gathering data, assembling and maintaining credit files, requesting title reports/lien searches/flood certificates, etc., and records CC filings and terminations;

• Prepare loan documentation using Laser Pro and, if as needed may coordinate with outside counsel in loan documentation preparation;

• Assist with loan disbursements

• Handle routine request for customer service including advances on lines of credit, pay-outs, account transfers, and resolves customer issues as needed

• Will be responsible for entering and maintaining client data into the CLX and Sales Management system

• Ensure that loan documentation and files are processed and properly maintained

• Monitor loan exceptions and resolve by contacting customers, title companies, attorneys etc.

• Clear loan exceptions and financial reporting as needed

• Pull financial reports for customers and ensures timely distribution as needed.

• Generate officer reports, overdraft, clear past dues, balance G/L accounts monitor collateral, orders supplies, verifies and initiates wires and checks ( per authorized limit).

• Based on the location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.

• Based on the location within a market, may be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

• High School Diploma required

• Bachelor’s degree or equivalent related professional work experience;

• At least two (2) years of previous experience working in Banking industry

• Proficiency in Microsoft Office Products

• Ability to successfully complete CLX and Sales Management system training within 90 days of hire or transferring into position require

• Strong verbal and written communication skills

• Ability to demonstrate strong customer service, multi-tasking and flexibility skills.

• Ability to work in a fast-paced environment.

• Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe if position requires

• Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required

KEY COMPETENCIES:

• Customer Service

• Interpersonal Skills

• Dependability

• Task Management

Essential Functions:

• Sitting for extended periods of time.

• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.

• Ability to converse and exchange information with all levels of staff within organization.

• Ability to visually view, observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Sales Associate (Mableton, GA, US, 30126)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Talent Selection & Recruitment Specialist (Washington, DC, US, 20036)

Job Description

The Talent Selection & Recruitment Specialist ensures that United Bank has a presence in the business community by pro-actively interacting with internal and external sources. This individual is responsible for marketing United to the community to recruit top and key talent. This position will primarily be focused on recruitment of the Retail Banking line of business and may assist in the recruitment of entry to mid-level positions within other lines of business throughout the organization. Manage the full-cycle recruiting activities for positions in an assigned territory or line of business to include sourcing, screening, interviewing, developing a compensation package, closes candidates and provides a high touching on-boarding experience.

RESPONSIBILITIES:

• Recommend and implements recruiting plans that will capture and retain top talent
• Pro-actively consults with hiring managers on initiatives related to recruitment and staffing
• Assess staffing needs, recommend, and implement recruiting plans in an effort to fill vacancies and anticipate turnover
• Recruit, conduct resume and applicant screening, schedule and perform interviews, make hiring decision, or use judgment to make recommendations to management for assigned territory
• Makes recommendations to hiring managers on compensation for employment offers within the internal compensation structure
• Negotiate offers with candidates; negotiate applicant start date and schedule new hire orientation; extend selected applicant employment offer providing all pre-employment information (i.e. offer letter, credit and background investigation, etc.)
• Follow up with Hiring Manager on interviews, evaluation forms and hiring decisions
• Assist in ensuring the new employee receives a positive onboarding experience
• Use standard and creative methods to recruit candidates, including but not limited to: internet searches, advertising, internal and external career fairs, sourcing; direct recruiting, networking events, etc.
• Collaborate with the Compensation area to ensure job descriptions are current
• Maintain and update the applicant tracking files and databases as appropriate per the internal process
• Ensure the Bank files and paperwork are completed accurately and in compliance with labor laws requirements
• Ensure compliance with established policies and procedures, as well as local, state and federal laws and guidelines
• Maintain relationships with existing and prospective candidates to develop a pipeline
• Prepare weekly staffing reports
• Enter Employment Commission job openings on monthly basis
• Manage internal job posting communications
• Manage temporary employee requests, placement and assignment terms
• Participate in staff meetings and HR related policy revision or implementation
• Refer behavioral and performance related issues to the HR Manager
• Analyze turnover and create reports as needed for management
• Assist in the management of agency referrals and relationships
• Participate in recruiting-related projects and generalist duties as assigned

Qualifications

• Bachelor’s degree required or two (2) years of prior direct working experience in the recruitment/talent acquisition area may be substituted
• Minimum two years of experience working in professional office environment is required, banking experience is a plus.
• Demonstrated experience in passive solicitation techniques required
• Strong networking skills
• Ability to prioritize on a consistent basis in a fast paced rapidly changing environment.
• Demonstrated ability to develop and maintain strong internal and external relationships
• Proven ability to partner with local business community to successfully achieve recruiting results
• Effective in prioritizing and multi-tasking
• Excellent interpersonal, communication and problem-solving skills
• Good planning and organizational skills necessary to achieve goals and to increase efficiency.
• Adaptability, flexibility, and the ability to maintain effectiveness during change
• Computer literacy to include, Microsoft Office is required
• Ability to work effectively in a team environment
• Knowledge of State and Federal laws, rules and regulations on Affirmative Action programs
• Knowledge and understanding of Equal Employment Opportunity standards and practices
• Ability to communicate effectively orally and in writing with internal and external clients.
• Ability to travel up to 50%, with some travel requiring overnight stay is required

KEY COMPETENCIES:

• Communication and interpersonal skills
• Negotiation skills
• Problem solving
• Marketing and outreach skills

Essential Functions:

• Sitting or standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via air, rail, automobile and/or bus.

In Washington, DC., the expected base pay salary range for this role is $80,604-$132,996, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Seasonal Sales Associate (Garden City, SC, US, 29576)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor, Sr (Charleston, WV, US, 25301)

Job Description

The Senior Fiduciary Wealth Advisor’s role is to serve as the relationship manager for a diverse network of clients and focus on business development as well as manage complex fiduciary accounts and relationships. These relationships may consist of estates, trusts, investment management, custody, IRA and escrow accounts.

Senior Fiduciary Wealth Advisors are team players and methodical business builders with experience and expertise as trusted wealth advisors serving the sophisticated needs of ultra-high net worth individuals, families, and institutions. The position requires an exceptional understanding of the full range of investment expertise in wealth management and related products, services, and processes.

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee

Qualifications

Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Washington, DC, US, 20036)

Job Description

The Fiduciary Wealth Advisor’s role is to serve as the relationship manager for a diverse network of clients as well as manage fiduciary accounts and relationships. These relationships may consist of estates, trusts, investment management, custody, IRA and escrow accounts. This position requires a broad and deep understanding of sophisticated wealth management practices and investment strategies. The Fiduciary Wealth Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Our Total Rewards Package

In Washington D.C., the expected base pay salary range for this role is $111,709- $195,491, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Temporary Sales Associate (Elizabethtown, NC, US, 28337)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Facilities and Construction Associate (Morgantown, WV, US, 26505)

Job Description

The Facilities and Construction Associate is responsible for the day-to-day administrative oversight and coordination of construction, renovation, signage, and facilities-related projects across United’s portfolio of retail branches, offices, and owned or leased facilities. This role manages a wide range of initiatives including signage upgrades, branch renovations, relocations, closures, ATM site work, and new construction. The associate ensures that all construction and capital improvement projects-including interior remodels, exterior enhancements, and branded signage installations-are completed safely, on schedule, within budget, and in accordance with regulatory and operational standards.

RESPONSIBILITIES:

Project Planning & Execution

Assist with the planning and execution of construction, renovation, and capital improvement projects across the bank’s retail and administrative facilities.
Develop and maintain project scopes, schedules, and budgets for branch openings, relocations, closures, site enhancements, and administrative facility upgrades.
Coordinate cross-functional project calls and maintain real-time progress tracking tools.
Coordinate with internal departments (IT, Security, Retail Operations, Marketing, Project Management) to ensure alignment with operational, safety, and branding requirements.

Signage & Branding Coordination

Coordinate the design, permitting, fabrication, and installation of exterior signage projects, including rebranding efforts, new site signage, wayfinding, and drive-through elements.
Collaborate with the Marketing Department to ensure adherence to brand standards and signage specifications.
Maintain and track schedules, municipal approvals, and installation timelines.

Construction Oversight

Work closely with architects, signage vendors, contractors, and engineers to ensure timely and accurate project execution.
Conduct on-site visits to monitor progress, verify quality, and ensure compliance with ADA, OSHA, and local building codes.
Coordinate contractor access and enforce adherence to operational and scheduling protocols.
Conduct and manage punch lists to ensure project completion and quality assurance.

Space Utilization:
Maintain accurate records of bank-owned and leased properties, including square footage, occupancy data, and space allocation.
Assist in analyzing space utilization to optimize office layouts and branch locations.
Support office moves, branch consolidations, and renovations by coordinating with internal teams and external vendors.

Logistics & Facilities Coordination

Manage equipment moves, furniture, and installations to support construction and renovation activities.
Coordinate transition from construction to operations and maintenance, including closeout documentation and warranty coordination.

Financial & Administrative Management

Lead the budgeting and appropriation process, including developing project estimates and financial documentation.
Track project budgets and assist with capital planning and forecasting for construction and signage initiatives.
Manage invoicing and payments in partnership with Accounts Payable team.
Maintain comprehensive project documentation including contracts, construction drawings, signage schedules, permits, change orders, and punch lists in bank software and interfaces.

Vendor & Stakeholder Management

Manage vendor relationships and performance to ensure compliance with agreements.
Collaborate with internal and external stakeholders to ensure project expectations are met and timelines are maintained.

Qualifications

Bachelor’s degree in Business Administration, Construction Management, Facilities Management, Real Estate Development, or a related field preferred.
5+ years of experience in construction, facilities coordination, or project administration —preferably in a banking, retail, or other multi-site environment or corporate real estate; an advanced degree may be substituted for experience.
Excellent organizational, analytical, time-management, and multitasking abilities.
Strong communication and interpersonal skills for cross-departmental collaboration.
Keen attention to detail and ability to manage multiple concurrent projects.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook); familiarity with project, construction or facilities software is a plus.

KEY COMPETENCIES:

Dependability
Time Management
Organization
Relationship Management

Essential Functions:

Sitting or standing for extended periods of time.
Pulling, lifting and pushing office furniture, equipment and boxes.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, analyze, and translate data.

This job description is not intended to be all-inclusive, and the employee will also perform other duties as assigned. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Audit Project Manager-External Audit (Parkersburg, WV, US, 26101)

Job Description

Responsible for overseeing specifically assigned audit areas or projects within the Audit Department. Works directly with external audit representatives and leads business unit preparedness for scheduled audits. Reviews and analyzes the effectiveness of the audits assigned, manages/approves the related audit work, and provides guidance to others assigned to the audits and to related bank management, as needed.

RESPONSIBILITIES:

Oversee and coordinate assigned external audit activities for the Bank, including financial statement, operational, and compliance audits.
Serve as a liaison between various business units and external auditors, ensuring that audit activities comply with regulatory requirements and internal policies.
Develop relationships with stakeholders, managing audit preparations, and facilitating communication between external auditors and business units.
Coordinator external financial statement, operational and compliance audits, ensuring timely and accurate completion.
Collaborate with business unit partners to guide financial reporting accuracy and compliance with auditing standards.
Serve as a liaison for audit findings, post-audit feedback, and corrective action plans, ensuring timely resolution.
Evaluate adequacy of existing controls, identifying weak or missing controls and making recommendations to strengthen controls.
Responsible for the preparation of the memos and reports to communicate audit findings to line management.
Work with the Audit Manager, Sr. on assigning appropriate staff and resources as well as keeping the Audit Manager, Sr. current on the status of all audits being conducted.
Performing higher-level / risk audit work.
Ensure adequate resolution to cited audit issues and updating the Exception Tracking Reports.
Supervise and motivate the audit staff when assigned to them, including completion of performance reviews, annual goals, career development plans, professional development and time reporting

Qualifications

SKILLS/QUALIFICATIONS:

Bachelor’s degree in accounting or finance required; direct experience in Audit may be substituted
Minimum of six (6) years of professional work in Audit is required
Experience in the Banking/Financial Services industry is required
Project/program management experience is preferred

CPA, CIA, CFSA, CRCM, CTA or similar professional credentials are preferred

Proficiency with Microsoft Office products required
Ability to maintain a high level of confidentiality is essential
Ability to work independently and in a fast-paced environment
Ability to work under pressure, be a team player, and a self-starter
Ability to perform simple and complex mathematical calculations
Strong problem solving and decision-making skills
Strong organizational, time management and project management skills
Ability to work with and communicate with all levels of staff in a professional and mature manner. Strong written and verbal communication skills, as well as listening skills.

KEY COMPETENCIES:

Leadership
Decision-Making and Problem Solving
Trustworthiness and Ethics
Teamwork
Project and time management

ESSENTIAL FUNCTIONS:

Sitting for extended periods of time
Ability to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Limited travel may be required.

This job description is not intended to be all-inclusive and the employee will also perform other duties as assigned. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Commercial Services Officer (Vienna, VA, US, 22182)

Job Description

JOB SUMMARY:

The Commercial Services Officer promotes, solicits, and provides treasury management products and services to commercial and small business customers and prospective clients. Is responsible for growing business with existing customers and prospects directly via external sales and marketing efforts in order to achieve annual sales and scorecard objectives.

RESPONSIBILITIES:

•   Outreach to existing and prospective commercial customers to develop new business, expand existing relationships, maintain positive customer relations, and ensure proper servicing of accounts
•   Build, develop, and maintain profitable deposit relationships with new and existing customers which includes consulting at customer place of business in order to understand their business practices and discuss their goals and objectives related to banking, cash flow, and treasury services
•   Identify treasury management product and service needs, develop and propose solutions to commercial customers that best meet their needs, and facilitate on-boarding and implementation
•   Work closely with commercial and branch staff building awareness of United Bank Treasury and Purchasing Card capabilities
•   Conduct training for customers utilizing internet banking and related modules, including on-site installation of remote deposit, as needed
•   Interface with all lines of business, in order to grow both non-interest income and core deposits from both existing and prospective commercial customers.
•   Sales effort includes developing and executing an effective sales strategy, implementing a formalized calling plan, generating leads, and following up on referrals.
•   Analyze businesses’ cash flow, deposit relationships and treasury needs to develop a custom treasury management services proposal for the customer/prospect and will regularly meet with businesses for consultation and presentation of proposals.
•   Overall support Treasury Management Department’s mission and objectives, particularly as they relate to achieving individual and department sales and scorecard goals
•   Maintain a high level of product knowledge and procedural expertise of Treasury Management’s product line to maximize sales effectiveness and to assist commercial customers with product inquiries and requests;
•   Represent the bank and actively participate in various civic and community events that offer networking and promotional opportunities. Maintain regular contact with centers-of-influence to develop and expand business referral network
•   Cross-sell other bank products and services and capitalize on opportunities to expand business, referring clients to other areas of the bank for additional needs where appropriate.
•   Respond to banking services Requests for Proposal (RFPs)

Qualifications

SKILLS/QUALIFICATIONS:

•   High School diploma required; Bachelor’s degree highly desired
•   Minimum of six (6) years of working banking experience required, preferably in a related Treasury Management or Retail
•   Customer contact skills are essential
•   Prior experience in a business development role is a plus
•   Proficiency in Microsoft Office Products required
•   Demonstrated ability to learn and understand the various product lines and services offered by the Bank and to continue to stay current on all products and services
•   Strong verbal and written communication skills
•   Excellent presentation and problem solving
•   Demonstrated excellent listening skills
•   Ability to work independently and in a team environment
•   Ability to travel up to 50% within assigned region/state.

KEY COMPETENCIES:

•   Business Development
•   Relationship Management
•   Must be a self-starter
•   Problem solving skills

Essential Functions:
•   Sitting and standing for extended period of times as required to
•   Ability to efficiently operate a computer keyboard, mouse, and other computer components.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data
•   Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Graphic Designer (Charleston, SC, US, 29401)

Job Description

The Graphic Designer supports the Company’s creative and brand strategy with the conceptualization and implementation of creative services. He or she will assist with the design, production, installation and maintenance of assets used for media advertising; corporate communications; web and digital advertising; social media imagery; branch experience, including signs, fixtures, and finishes; and other related marketing materials for all brands within UBSI and its subsidiaries. The Graphic Designer will work closely with the Creative, Marketing, Communications and Digital teams to align goals and strategies across all creative projects.

RESPONSIBILITIES:

Work on a wide range of creative projects and media to develop, strengthen and reinforce the Company’s brand across all visual mediums
Work closely with the Creative Manager and creative team to meet the business objectives and timelines of the organization and stakeholders
Translate strategic direction into high-quality design within the established brand identity
Obtain approval of concepts by preparing rough layouts for review
Work independently as well as cooperatively within the team to meet deadlines, stay on budget, prioritize, and manage multiple projects simultaneously
Ensure all projects meet design and project specifications
Coordinate with production partners to complete projects and ensure brand consistency and quality control of all completed projects
Maintain a repository of brand assets (logos, photography, artwork, etc.)
Adhere to compliance regulations of bank advertising
Utilize the Company’s established guidelines, best practices and content management system
Maintain record of all creative projects produced internally for compliance purposes
Maintain skillset and knowledge by reviewing professional publications and staying apprised of software updates and advancement

Qualifications

Bachelor’s degree required in related area
Minimum of three (3) years of design experience required
Previous working experience in a banking or financial industry preferred
Proficiency with Adobe Creative Cloud required
Proficiency with Microsoft Office products required
Excellent verbal and written communication skills required
High level of marketing fundamentals preferred
Working knowledge of printing, production, photography and other supporting processes preferred
Portfolio required

KEY COMPETENCIES:

High degree of creativity and latitude
Professionalism
Organization
Attention to detail
Time-management skills
Innovation
Leadership

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Portfolio Manager (Hiram, GA, US, 30141)

Job Description

JOB SUMMARY:
The Portfolio Manager takes primary responsibility for the underwriting process, portfolio administration and credit quality of assigned portfolio partnering with lenders and other stakeholders both within the Bank and externally.

RESPONSIBILITIES:
•   Support the commercial lending process through underwriting, policy knowledge, credit structuring, and risk assessment in credit request packages for assigned portfolio. Ensure packages are complete, accurate and properly documented.
•   Working directly with commercial lenders, treasury management and other team members to effectively grow fees, deposits, and portfolio revenue by presenting financial solutions to customers.
•   Responsible for full cycle of loan request process; From conducting preliminary evaluation, to entering and maintaining client information in commercial database, to providing full financial and market analysis and preparing a recommended term sheet.
•   Contribute to the Market’s success in meeting/exceeding volume and production goals; Accompanies lenders during sales calls to assist with account details, relationship building, and product recommendations.
•   Primary liaison with internal and external stakeholders to include various Bank departments, customers, attorneys, and commercial lenders/leadership.
•   Identify and recommend changes or enhancements to the Bank’s lending policies and procedures, to better serve community and current market needs.
•   Collaborate with lenders to identify areas of concerns pertaining to a loan and in the management of maturing loans.
•   Responsible for overseeing renewals, document tickler and covenant tracking of loans.
•   Monitor loan documentation and financial statement exception reports and follow-up to clear up document exceptions in a timely manner.
•   Troubleshoot, report and manage activity on delinquent accounts at the various intervals.
•   Generate and provide requested reports as necessary on Team’s loan portfolio.
•   Participate in team sales call and attend external events and market activities in a business development role.

Qualifications

SKILLS/QUALIFICATIONS:
•   Bachelor’s degree in business, finance or related field or equivalent experience required.
•   Minimum of three (3) years of experience working in Financial Services required; Exposure to Commercial Banking highly desired.
•   Prior working experience with loan underwriting and credit training is required.
•   Ability to successfully complete system training within 90 days of hire.
•   Ability to analyze financial and project statement, corporate and personal tax returns.
•   Understanding of basic loan structure processes and regulations associated with lending
•   Strong understanding of loan documentation criteria.
•   Knowledge of United’s services, products, policies and procedures is a plus.
•   Excellent verbal and written communications skills in Spanish or additional language a plus.
•   Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
•   Excellent interpersonal, customer relations and sales skills.
•   Ability to demonstrate being a self-starter, well-organized, detail oriented.
•   Ability to work well independently and in a fast-paced environment.
•   Travel within the local market may be required.

KEY COMPETENCIES:

•   Relationship Management
•   Appetite for Continuous Learning
•   Self-Motivated
•   Professionalism

Essential Functions:
•   Sitting for extended periods of time.
•   Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Operations Associate (Charleston, WV, US, 25387)

Job Description

The Operations Associate handles assigned daily, weekly, or monthly reconciliations for Internal DDA and/or General Ledger Accounts for manager review. Comply with Bank’s policy and procedures for clearing outstanding reconciling items. Handling of Remote Branch Capture exception transaction.

RESPONSIBILITIES:

Retrieve statements by mail, email, downloaded from web sites or FIS General Ledger reports from IS View.
Compare debits and credits transaction of previous day, week or month from the General Ledger and/or statements and list outstanding items.
Research and identify outstanding items for proper notification to Department or individual responsible for clearing.
Prepare transactions for clearing corresponding Bank and 3rd party vendor entries.
Demonstrate ability to communicate with appropriate personnel.
Cross-training of other duties within the department as assigned.
Research and clearing of Deposit Corrections.

Qualifications

High School diploma or equivalent;
Proficiency in Microsoft Office Products (Excel, Word, Access)
Excellent communication and organizational skills;
Ability to multi-task and be detail oriented
Ability to work in a fast paced environment.

Essential Functions:

Sitting or standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Operations Specialist (Charleston, WV, US, 25387)

Job Description

The Operations Specialist is responsible for daily, weekly and monthly reconciliations for Internal DDA and General Ledger accounts by checking the accuracy of figures, calculations and postings pertaining to credit and debit transactions. Comply with Bank’s policy and procedures for identifying, researching and clearing of discrepancies so that corrective action can be taken. Handling of Remote Branch Capture scanned transactions that appear out of balance.

RESPONSIBILITIES:

Prepare financial reconciliations by gathering information from Internal DDA accounts, general ledger system and departmental transactions on a daily basis.
Follow established policy and procedures within the reconcilement department’s area of responsibility.
Interact periodically with branch personnel and other departments, typically in conjunction with transaction initiation and researching discrepancies and resolving them.
Process financial entries for clearing corresponding Bank and 3rd party vendor charges within established guidelines.
Assemble supporting documentation with reconcilements for audits.
Research and clearing of Remote Branch Capture scanned transactions.

Qualifications

High School diploma or equivalent;
Proficiency in Microsoft Excel and Word
Functional knowledge of Accounting/Finance concepts
Capability to multi-task and be detail oriented
Ability to work in a fast paced environment.

KEY COMPETENCIES:

Analysis – notices discrepancies and inconsistence with information provide by different resources, identify information needed to clarify a situation, and seek information from appropriate sources.
Collaboration – ability to develop, maintain, and strengthen relationship with others inside and outside the organization who can provide information, assistance or support the department to meet goals and objectives.
Communication – ability to ensure that information is passed on to others who should be kept informed on a regular and consistent basis using multiple channels or means to communicate, keep his/her manager informed about progress and problems.
Teamwork – ability and desire to work cooperatively with others on a team and provide assistance to others when needed.
Thoroughness – ensuring that work and information are complete and accurate; following up with others to ensure commitments have been fulfilled.
Flexibility – openness to different and new ways of doing things; willingness to modify to new organizational structures, procedures and technology.
Technical/Professional Knowledge – possesses, acquires, and maintains the technical/professional knowledge required to do the job effectively and to create solutions. Technical/professional knowledge is demonstrated through problem solving, applying professional judgment, and performance.

ESSENTIAL FUNCTIONS:

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Facilities Maintenance Manager (Chantilly, VA, US, 20151)

Job Description

The Maintenance Manager is responsible for the maintenance and repair of those certain bank locations as determined by the VP of Property Management, along with overseeing and coordinating the activities of facilities technicians and third-party vendors, to ensure the proper maintenance and repair of all bank-owned buildings, interior and exterior, and surrounding property. This role ensures safe, efficient, and cost-effective facility operations while supporting the bank’s operational needs.

KEY RESPONSIBILITIES:
⦁   Oversee and manage the maintenance of all bank buildings, grounds, equipment, and vehicles.
⦁   Provide leadership and daily supervision to maintenance staff, including scheduling, time approval, emergency response, and performance management.
⦁   Ensure timely and effective resolution of all facility maintenance issues.
⦁   Manage maintenance work orders and prioritize tasks to ensure high levels of service and operational continuity.
⦁   Assign, direct, and monitor maintenance activities performed by internal staff and third-party vendors.
⦁   Perform hands-on maintenance and repairs, including basic carpentry, plumbing, electrical, HVAC, and furniture moves.
⦁   Evaluate and diagnose HVAC systems to identify repair and maintenance needs.
⦁   Negotiate and manage service contracts for ongoing maintenance needs (e.g., landscaping, HVAC, pest control, snow removal).
⦁   Coordinate with the VP of Property Management on preventive maintenance schedules and implementation.
⦁   Recommend and execute approved capital improvements for existing facilities.
⦁   Support supply standardization and procurement of facility-related products.
⦁   Ensure compliance with fire/life safety regulations, elevator inspections, and other applicable codes.
⦁   Oversee maintenance and compliance of bank-owned vehicles used for facilities operations.
⦁   Conduct routine building site inspections to assess facility conditions.
⦁   Assist with facility-related aspects of branch openings, closures, or relocations.
⦁   Resolve vendor billing and account discrepancies.
⦁   Develop, implement, and maintain workplace safety policies and standards.

Qualifications

SKILLS & QUALIFICATIONS:
⦁   Minimum of 5 years in a management or supervisory capacity required.
⦁   Minimum of 5 years of commercial or corporate facilities/maintenance experience, or equivalent education and experience.
⦁   Bachelor’s degree in Engineering, Facility Management, Business Administration, or a related field preferred.
⦁   Experience managing facilities teams and contractors preferred.
⦁   Proficiency in Microsoft Office Suite (Word, Excel) required.
⦁   Strong decision-making, organizational, and leadership skills.
⦁   Ability to lift a minimum of 50 lbs.
⦁   Valid driver’s license required; willingness to use personal vehicle for travel preferred.
⦁   Frequent travel within assigned market areas required.
⦁   Excellent customer service, interpersonal, and communication skills (both verbal and written).
⦁   Understanding of the financial services industry is highly desirable.
⦁   Ability to work independently and collaboratively as part of a team.
⦁   Flexibility to work extended or non-standard hours as needed.
⦁   Professional demeanor and ability to represent the bank in a positive manner.

Essential Physical Requirements:
⦁   Prolonged periods of sitting or standing.
⦁   Physical ability to push, pull, lift, and move furniture, tools, and equipment.
⦁   Manual dexterity to operate computers, tools, and maintenance equipment.
⦁   Clear verbal communication with individuals across all levels of the organization.
⦁   Visual and cognitive ability to observe, interpret, and analyze facility data.
⦁   Ability to travel by air, rail, or vehicle as required.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager (Woodstock, VA, US, 22664)

Job Description

This Branch Manager opportunity will be responsible for managing the functions of a full-service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size normally exceeds $75,000,000 in a single branch over in a combination of managing multiple branches. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures
Ensures that dual control is in place for all vaults/safes containing cash/negotiables
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned
May be responsible for managing more than one Branch
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience;
Minimum of five (5) years experience a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills;
Strong planning and organizational skills;
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Charleston, WV, US, 25301)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Audit Project Manager-Accounting (Parkersburg, WV, US, 26101)

Job Description

Responsible for overseeing assigned accounting audits and/or projects. Reviews and analyzes the effectiveness of the audits assigned, manages/approves the related audit work, and provides guidance to others assigned to the audits and to related bank management, as needed. Responsible for reporting results on each assigned audit and ensuring adequate corrective action is taken on cited issues.

RESPONSIBILITIES:

Oversee the day-to-day audit operations for the accounting area and keeps assigned Audit Programs current.
Evaluate the effectiveness of internal controls over financial reporting to ensure the reliability and accuracy of financial data.
Ensure the balance sheet, income statement, cash flow statement, and other various financial records are presented fairly and in accordance with Generally Accepted Accounting Principles.
Contributes to the development of comprehensive audit programs for the accounting department.
Continuously works to identify areas of risk that may require stronger controls and to prioritize audit steps and test plans.
Effectively validates and documents remediation plans and improvement opportunities and collaborates with process owners to develop practical recommendations.
Evaluate the effectiveness of 404 internal control related to IT.
Work with the Audit Manager, Sr. on assigning appropriate staff and resources as well as keeping the Audit Manager, Sr. current on the status of all audits being conducted.
Manage the audit relationships and requests to ensure audit data is provided on time.
Perform higher-level / risk audit work.
Report audit results.
Ensure adequate resolution to cited audit issues and updating the Exception Tracking Reports.
Supervise and motivate the audit staff when assigned to them, including completion of performance reviews, annual goals, career development plans, professional development and time reporting.

Qualifications

SKILLS/QUALIFICATIONS:

Bachelor’s degree in accounting or finance required; direct experience in Audit may be substituted
Minimum of six (6) years of professional work in Audit is required
Experience in the Banking/Financial Services industry is required
Project/program management experience is preferred
CPA, CIA, CFSA, CRCM, CTA, CISSP or similar professional credentials are preferred
Proficiency with Microsoft Office products required
Ability to maintain a high level of confidentiality is essential
Ability to work independently and in a fast-paced environment

Ability to work under pressure, be a team player, and a self-starter
Ability to perform simple and complex mathematical calculations
Strong problem solving and decision making skills
Strong organizational, time management and project management skills
Ability to work with and communicate with all levels of staff in a professional and mature manner. Strong written and verbal communication skills, as well as listening skills.

KEY COMPETENCIES:

Leadership
Decision-Making and Problem Solving
Trustworthiness and Ethics
Teamwork
Project and time management

ESSENTIAL FUNCTIONS:

Sitting for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Limited travel may be required.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Blue Ridge, GA, US, 30513)

Job Description

The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor, Sr (Charleston, SC, US, 29401)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee

Qualifications

Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Part Time Sales Associate (Winchester, VA, US, 22601)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Charleston, SC, US, 29401)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Branch Manager (Cleveland, GA, US, 30528)

Job Description

This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size normally exceeds $25,000,000-75,000,000 in a single branch over in a combination of managing multiple branches. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures
Ensures that dual control is in place for all vaults/safes containing cash/negotiables
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash;
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned
May be responsible for managing more than one Branch
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience;
Minimum of five (5) years experience a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills;
Strong planning and organizational skills;
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Seasonal Sales Associate (Gainesville, GA, US, 30501)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager (Washington, DC, US, 20007)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Our Total Rewards Package

In Washington, DC., the expected base pay salary range for this role is $59,774 - $98,626, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Lynchburg, VA, US, 24502)

Job Description

JOB SUMMARY:
The Sales Associate Supervisor is responsible for supervising the Sales Associate staff to ensure all tasks and assignments are completed in their area of responsibility and meeting assigned deadlines. The Sales Associate Supervisor is responsible for the scheduling of sales associates. This position is responsible for referring and selling Bank products and services as well as coach sales associates to refer and sell Bank products and services.

RESPONSIBILITIES:

•   Responsible for contributing to meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans.
•   Work closely with Branch Manager in preparing and reviewing monthly Sales Associate scorecards.
•   Operate with accuracy and efficiency with core banking systems and processing transaction with a sales associate cash drawer.
•   Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards
•   Maintains knowledge of bank products to be able to recommend appropriate products/services to customers and refer business to the other areas within the Bank as appropriate.
•   General oversight of the Sales Associate level staff. This will include scheduling of work hours, training, assisting with complex tasks and responsible for communicating operational procedures and ensuring compliance in Bank policies and procedures.
•   Maintain vault cash, buys and sells currency from sales associates to maintain established cash drawer limits.
•   Accepts deposits, verifies cash deposits, endorsements and complies with Regulation CC requirements and bank deposit policies.
•   Processes night depository, ATM, and mail deposits, if applicable.
•   Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
•   Order and ship currency within compliance of branch cash limits.
•   Compile and prepare monthly branch transaction reports and assist management with monthly and quarterly branch audits.
•   Maintains all security and inventory logs for the branch, ensures completion of monetary logs and CTRs.
•   As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.

Qualifications

SKILLS/QUALIFICATIONS:

•   High School diploma or equivalent is required.
•   Minimum of one (1) years of professional working experience, preferably in a Banking environment.
•   Ability to demonstrate working knowledge of core banking system if prior working experience is not in the Banking field.
•   Prior supervisory experience is highly desired with demonstrated ability to lead staff members.
•   Ability to effectively demonstrate a sales-oriented professional demeanor.
•   Excellent communication skills; Verbal and written communications skills in Spanish or additional language a plus.
•   Ability to demonstrate excellent customer service and interpersonal skills.
•   Ability to interact effectively with customers in a confident, professional, mature, and courteous manner.
•   Proficiency in Microsoft Office Products required.
•   Ability to efficiently operate standard office equipment, including a computer, copier, fax, and calculator is required.
•   Demonstrate problem solving ability, good analytical and math skills.
•   Organization skills and ability to multi-task in a fast-paced environment is essential.
•   Ability to travel as business necessity arises to other branch locations to ensure proper daily staffing.
•   Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Essential Functions:
•   Standing and sitting for extended periods of time.
•   Ability to efficiently operate a computer keyboard, mouse, and other computer components.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Commercial Portfolio Manager (Uniontown, PA, US, 15401)

Job Description

Qualifications

KEY COMPETENCIES:

•   Relationship Management
•   Appetite for Continuous Learning
•   Self-Motivated
•   Professionalism

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Heathsville, VA, US, 22473)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Client Service Associate (Parkersburg, WV, US, 26101)

Job Description

The primary function is to support the designated Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, sales, marketing, compliance requirements, and other functions as required to maintain excellent relationships with clients, prospects, external professional advisors and internal business partners.

RESPONSIBILITIES MAY INCLUDE:
•   Support in the administration of trust, investment, retirement and brokerage accounts.
•   Daily transaction processing, securities transfers, cash and check requests, gifts, deposits, routine client information requests and updating client information
•   Monitor and review daily reports for accuracy, action items, resolution and follow-up.
•       Assist with account opening, asset transfer, account terminations, and special asset management.
•   Responsible for performing daily account administration and client service activities such as processing checks, generating daily reports, reviewing cash balances and processing of trade instructions.
•   Respond to Audit and internal compliance requests as necessary.
•   Responsible to handle certain routine to moderately complex client matters and undertake research or take needed action to resolve.
•       Serve as direct back-up to other team/office support professionals to provide team-based coverage. Coordinate client meetings, including scheduling, dining arrangements, travel, security and other related activities.
•   Prepare client meeting materials; assist with the preparation of presentation materials for meetings in collaboration with relationship teams or other departments to ensure deadlines are met.
•       Assist in the completion of expense reports and other related requirements for professionals.
•   Review pertinent account information on the trust accounting system daily to identify overdrafts and resolve other issues with the Account Officer(s).
•   Review accounts monthly and prepare the annual account reviews. Review and organize the account file, ensure statements and distributions are set up and tax documentation is in order. Responsible for clerical and administrative support such as data entry, email, updating reports, faxes, appointment scheduling, travel coordination, and sales support.
•   Develop a strong knowledge of Wealth Advisory functions, policies, procedures and best practices.
•   Participate in special projects and identify process improvements.

Qualifications

•   High school diploma or equivalent is required.   Bachelor's degree is highly desired.
•   Minimum of two (2) years of working experience in a professional related position is required or requirement may be substituted with a bachelor's degree in a related field such as business administration or finance and prior work or educational experience in analyzing and interpreting financial and investment concepts.
•   Advanced level proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
•   Prior banking or wealth management-related experience is highly desired
•   FINRA licenses (S7, S66, Life & Health) or ability to obtain is highly desired
•   Expected to become familiar with and learn Wealth Management/Brokerage products
•   Excellent written and verbal communication skills required
•   Strong organizational skills required
•   Ability to multi-task and work both in team settings and independently in a fast-paced environment to meet deadlines required
•   Ability to interact in a professional demeanor with all levels of staff, including Executive Management, and customers required
•   Strong focus on customer service skills required

KEY COMPETENCIES:
•   Professionalism
•   Microsoft Office Proficiency
•   Detail oriented
•   Customer service-focused
•   Self-motivated and reliant

Essential Functions:
•   Sitting for extended periods of time
•   Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
•   Ability to converse and exchange information with all levels of staff within organization
•   Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager I (Fredericksburg, VA, US, 22408)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Institutional Services Advisor (Washington, DC, US, 20036)

Job Description

The Institutional Service Advisor’s primary role is to serve as the relationship manager for a diverse group of clients. This position requires a broad and deep understanding of sophisticated investment management practices and 401(k) retirement plans. The Institutional Services Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
Ability to discuss investment performance, economic, and financial market trends with clients and prospects.
Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
Assist in coordinating retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
Develop leads and referrals from current clients and outside contacts; solicit requests for proposal where appropriate.
Responsible for preparing and executing a business development plan.
Prepare and present sales materials to prospective clients.
Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
Maintain internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments.
Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

Bachelor's degree required
Minimum of five (5) years of sales, investment, and portfolio management experience required
Minimum of three (3) years of wealth management experience required
Demonstrated experience in effective account/relationship management required
Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
Strong, successful track record that consistently meets or exceeds goals
Ability to foster teamwork and motivate colleagues required
Client-centered focus with excellent strategic thinking ability and consultative skills
Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Excellent verbal and written communication and interpersonal skills required
Enthusiastic, positive energy demeanor
Ability to accommodate work outside normal business hours required
Ability to travel as client or business needs required

KEY COMPETENCIES:

Account management
Relationship building
Industry knowledge & Expertise
Presentation skills
Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

Sitting/standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile, and/or bus

Our Total Rewards Package

In Washington, D.C., the expected base pay salary range for this role is $111,709-$237,491, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Institutional Services Advisor, Sr (Washington, DC, US, 20036)

Job Description

The Senior Institutional Services Advisor’s primary role is to serve as the relationship manager for a diverse group of clients and focus on business development. This position requires a broad and deep understanding of sophisticated investment management practices and 401(k) retirement plans. The Senior Institutional Services Advisor actively participates in the retention of existing clients, including assisting in the preparation and presentation of client proposals. The ideal candidate will be able to operate in a semi-autonomous and entrepreneurial environment while maintaining a sales and client-centered focus.

Senior Institutional Services Advisors are team players and methodical business builders with experience and expertise as trusted advisors serving the sophisticated needs of companies and institutions. The position requires an exceptional understanding of the full range of investment expertise in investment management and related products, services, and processes.

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
Ability to discuss investment performance, economic and financial market trends with clients and prospects.
Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
Coordinate retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
Develop leads and referrals from current clients and outside contacts; solicit requests for proposals where appropriate.
Responsible for preparing and executing a business development plan.
Prepare and present sales materials to prospective clients.
Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
Maintain internal contact management database and monitor frequency of client and prospect contact.
Foster open communication with other Bank departments.
Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

Bachelor's degree required
Minimum of ten (10) years of sales, investment, and portfolio management experience required
Minimum of five (5) years of wealth management experience required
Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
Leadership experience preferred
Strong, successful track record that consistently meets or exceeds goals
Ability to foster teamwork and motivate colleagues required
Client-centered focus with excellent strategic thinking ability and consultative skills
Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Demonstrated experience in effective account / relationship management required
Excellent verbal and written communication and interpersonal skills required
Enthusiastic and positive energy demeanor
Ability to accommodate work outside normal business hours required
Ability to travel as client or business needs required

KEY COMPETENCIES:

Account management
Relationship building
Industry knowledge & Expertise
Presentation skills
Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

Sitting/standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile, and/or bus

Our Total Rewards Package

In Washington, D.C., the expected base pay salary range for this role is $136,709-$237,491, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Financial Advisor (Washington, DC, US, 20036)

Job Description

The Financial Advisor works in concert with the retail branch banking system in a geographically defined territory to provide comprehensive investment and insurance solutions for United Bank customers. An additional business development emphasis on making incremental sales and offer ongoing financial solutions to potential new clients and existing United Brokerage customers

RESPONSIBILITIES:

Interface with/train branch employees in an effort to develop a referral pipeline of qualified prospects to ensure bank and employee referral goal attainment.
Meet with referred customers in bank setting or customers’ homes or offices as requested
Collect and analyze customer data such as income, assets, investment and/or debts to determine appropriate financial products best meets the customer’s needs and financial circumstances
Provide guidance to customers regarding the advantages and disadvantages of different financial products
Close sufficient volume from bank branch referrals and outside relationships to attain gross revenue production expectation
Responsible for marketing, servicing and promoting the Bank’s financial products in order to obtain new business
Identify and refer specific qualified clients to affiliated Wealth Management Group
Identify potential existing Brokerage customers to initiate additional sales by actively "account managing" and refer customers with banking needs to retail banking partners
Perform on-going self-education to remain product/solution fluent and maintain licensing capability.
Prepare reports and present as appropriate

Qualifications

Series 7, Series 66, Life and Health licenses required
Proficiency in Microsoft Office products
Prior Sales experience in a bank environment is preferred
Excellent verbal and written communication skills
Ability to travel daily to generate business and/or meet with clients within given territory is required
High School diploma or equivalent required
College degree and advanced designations preferred

KEY COMPETENCIES:

Sales and results driven
Relationship building
Account Management
Integrity
Ethical

ESSENTIAL FUNCTIONS:

Sitting or standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with customers and all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via train, bus, automobile, or airplane

This document describes the position currently. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

The starting base salary range for this position is $50,000-$100,000. Once fully commissioned, individuals in this role have the potential to earn meaningfully higher compensation based on performance and productivity against commission plan parameters. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Part Time Sales Associate (Montgomery, WV, US, 25136)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager (Washington, DC, US, 20016)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Our Total Rewards Package

At the Spring Valley Branch in DC., the expected base pay salary range for this role is $59,774 - $98,626, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Mortgage Loan Officer (Wheeling, WV, US, 26003)

The Mortgage Originator originates residential mortgage loans in the secondary market, thereby providing a broader array of mortgage loans products to our customers and enhancing the bank’s fee based income. The Mortgage Originator is to develop referral relationships with realtors, builders, bankers and other strategic partners for the purpose of generating residential mortgages through ongoing sales efforts, including Bank’s Affordable Housing Loan Program.

RESPONSIBILITIES:

Meet with customer or prospective customer to identify client needs and to sell mortgage loan programs
Interview applicants and requests specified information for loan applications such as credit history, income, assets, investments, debt, and other necessary documentation such as information about the property
Analyze information provided by the customer and identifies customer needs and recommends the appropriate Bank product offerings and options
Advise customers on the risks and benefits of an assortment of mortgage loan options to achieve the mortgage loan that is most appropriate based on their individual financial situation while helping them achieve their financial goals
Communicate with or interviews applicants or creditors to resolve questions regarding application information.
Remain primary contact with borrower during application to closing process to obtain documentation necessary to facilitate the mortgage loan process
Analyze potential loan markets to develop prospects for loans.
Develop new business from multiple sources while retaining existing business.
Develop and maintain working relationships with realtors, builders and other strategic referral partners.
Responsible for knowing underwriting guidelines and scenarios for conventions, FHA/VA, and subprime mortgages and staying up-to-date on market conditions
Cross sell other Bank products to clients as the opportunity arises.
Maintains thorough knowledge of pricing and underwriting requirements. Must be able to disclose and discuss parameters of various programs including pricing, interest rates, and fees associated with each loan program
Submits complete loan packages for processing and final underwriting approval.
Maintains the ability to pre-qualify clients at initial meeting.
Based on the location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
Based on the location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Bachelor’s degree or three years of direct related experience or equivalent combination of education and experience required.

Proficiency in Microsoft Office Products
Must have working knowledge of underwriting guidelines and other related regulations
Strong sales environment demeanor
Account Management and customer service focused
Strong attention to detail and ability to multi-task
Excellent written and verbal communications skills
Ability to identify potential banking opportunities and comfortable work with prospective clients
Knowledgeable in automated underwriting engines and capable of reviewing findings with a clear understanding of terms of approval
Ability to obtain strong product knowledge
Ability to travel frequently off-site of work location for client meetings or business development functions and opportunities.
Ability to work flexible hours to meet the client and business development requirements
Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe
Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required

KEY COMPETENCIES:

Ethical
Interpersonal Skills
Professional relationship building and client management skills
Professional Sales focused

Essential Functions:

Sitting or standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.

Sales Associate Supervisor (Rosedale, MD, US, 21237)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Our Total Rewards Package

In Rosedale, Maryland, the expected base pay salary range for this role is $38,631- $61,809, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Part-Time Sales Associate (Fairfax, VA, US, 22032)

Job Description

JOB SUMMARY:
The 30-hour Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services and must have the ability and desire to interact in a team environment and be willing to contribute to team goals.

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Talent Acquisition Partner (Charlotte, NC, US, 28211)

Job Description

The Talent Acquisition & Recruiting Partner ensures that United Bank has a presence in the business community by pro-actively interacting with internal and external sources. This individual is responsible for marketing United to the community to recruit top and key talent who can contribute to organizational goals for the continued success of the line of business and overall strategic plan. They are responsible for evaluating existing processes/practices and making recommendations for enhancing the recruiting activities.

RESPONSIBILITIES:

• Promotes a culture of excellence and inclusivity, and leverages recruiting data to proactively source high achieving candidates who encompass United’s core values of Integrity, Hard Work, Teamwork and Caring

• Manage the full-cycle recruiting activities for positions in an assigned territory and line of business to include networking, pipeline management, talent identification and development, organizing offer and compensation packages, closing candidates and ensuring a high-quality onboarding experience.

• Provide professional and strategic recruiting services to mid and senior level hiring managers for open positions that are often more complex in nature. This will include market research, competitive intelligence, sourcing, candidate assessment, client advice and candidate development.
• Independently manages the search and selection processes for a wide range of roles which could include professional, technical, early career and other niche skill positions.
• Meet and grow working relationships with local community businesses, leaders, professional organizations, colleges, and universities, to develop an applicant pool and build a pipeline.
• Acts as a strategic and commercially focused HR Partner with the ability to use data to influence and drive solutions.
• Works to align organization goals and strategic plans with recruiting initiatives.
• Negotiate offers with candidates, applicant start date and schedules new hire orientation; extend selected applicant employment offer providing all pre-employment information.
• Develop and present to hiring managers a recruiting plan that encompasses all activities planned by quarter including goals, conferences, meetings, etc.
• Attend conferences and join online networks to gain stay abreast of industry trends and best practices.
• Ensure compliance with established policies and procedures, as well as local, state and federal laws and guidelines; maintain relationships with existing and prospective clients.
• Support various departments and work directly with leaders to understand their needs, drive pipeline, develop strategies to close candidates, implement processes, and provide consistent updates on team progress.
• Act as a trusted advisor to senior management within the company by providing insights and recommendations on recruiting that contribute to the overall achievement of business objectives.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Minimum of six (6) years proven recruiting experience in a high-growth, fast-paced, corporate environment, including time spent in Campus recruiting is required
• Ability to travel across assigned region, travel may be up to 50% of time and overnight travel is required
• Professional HR certification (SHRM, PHR, etc.) is desired.
• Ability to work flexible scheduled based on recruiting events that attendance is required
• Influences with strong credibility, presence, and the strategic thinking to guide hiring managers to make sound hiring decisions
• Stays abreast of sourcing strategies, trends and market conditions, and best practices
• Ability to work independently and be organized, action oriented and self-motivated
• Experience providing fact-based assessments of talent to provide clear recommendations to managers involving acquiring new talent
• Must be a collaborative team player and have the ability to be flexible and adaptable to rapidly changing environment
• Highly collaborative team-player that ensures the sharing of best practices and a higher level of expertise to our clients
• Excellent communication skills with the ability to build long-lasting relationships

KEY COMPETENCIES:

• Professionalism
• Communication and interpersonal skills
• Negotiation skills
• Problem solving
• Marketing skills

Essential Functions:

• Sitting or standing for extended periods of time.
• Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via air, rail, automobile and/or bus.

In Washington, DC., the expected base pay salary range for this role is $93,818-164,182, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs.

Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Appraisal and Environmental Coordinator (Parkersburg, WV, US, 26101)

Appraisal & Environmental Coordinator

The Appraisal & Environmental Coordinator is responsible for all the research, communication, coordination, and ordering of real estate due diligence for the collateral used in the loan decisions for Commercial loans.

RESPONSIBILITIES:

Request comparison vendor bids for appraisal and environmental reports
Contacting vendors, lenders and consultants to follow through with the ordering of the reports to be completed.
Selection of the appropriate appraiser or consultant to complete the appraisal based on property type and complexity.
Understand the markets and communicat frequently with the internal clients in the markets that you are servicing.
Coordinate the scheduling of the reports to be completed upon vendor selection
Be organized and unafraid to make decisions
Coordinate the report review via internal staff or select external vendor to review reports
Identify any areas of concern in the appraisal or appraisal review needing troubleshooting
Coordinate with Loan Officer to troubleshoot issues and ensure problem resolution is complete.
General Real Estate and Appraisal knowledge and capable of learning something new daily
Capable and willing to verify and process all vendor payments and tracking of all receipt of payments from customers once trained
Continuously verify vendor information including license and E&O information
Capable to work on assigned projects and work with other team members to accomplish the goal
Able to think creatively within compliance of all regulations pertaining to appraisals and valuations

Qualifications

Knowledge of commercial and residential real estate
Financial training or banking knowledge
Team player and personable
Able to talk on a phone and email in a business environment
Willing to learn and not afraid to make mistakes and learn from them
Proficient in Excel, Outlook, Word, PowerPoint and Teams
Proficient in Database Research
Capable of making training videos or willing to learn
Knowledge of CoStar (a plus but not required)
College Education (a plus but not required)

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Uniontown, PA, US, 15401)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Woodstock, VA, US, 22664)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Conway, SC, US, 29526)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales and Service Representative (Greer, SC, US, 29650)

Job Description

The Sales & Service Representative has the ability to promote and sell Bank products and represent the Bank in a professional manner to clients by possessing strong knowledge of Bank products and services, recommends appropriate financial products and services to customers, and refers customers to investment and loan representatives regarding additional services provided by the Bank. This is an excellent opportunity for professional development path into Retail Branch Management.

RESPONSIBILITIES:

Keep up-to-date on Bank products and services to effectively provide financial solutions to customers
Effectively profiles customers, opens accounts, and cross-sells appropriate Bank products and services
Take responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards and protocols
Has knowledge and complies with Bank security and operating policies and procedures, as well as compliance regulations, including KYC, OFAC, CIP, and customer privacy policy
Adheres to cash differences/controllable losses policy
Maintain dual control on all vaults/safes containing cash/negotiables, if applicable
May serve as approval on branch transactions
As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

High School Diploma or equivalent required, bachelor’s degree preferred
Minimum one (1) year customer service or related working experience required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to demonstrate a sales oriented professional demeanor
Excellent verbal, written, and interpersonal skills
Very well organized and ability to deal with multiple priorities
Proficiency in Microsoft Office products
Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
Ability to represent the Bank in a professional manner at all times
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Excellent Customer Service Skills
Strong Communication Skills
Task Management
Professionalism
Sales aptitude demeanor

Essential Functions:

Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Mount Pleasant, SC, US, 29464)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Martinsburg, WV, US, 25401)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Mortgage Loan Officer (Charleston, SC, US, 29401)

RESPONSIBILITIES:

Meet with customer or prospective customer to identify client needs and to sell mortgage loan programs
Interview applicants and requests specified information for loan applications such as credit history, income, assets, investments, debt, and other necessary documentation such as information about the property
Analyze information provided by the customer and identifies customer needs and recommends the appropriate Bank product offerings and options
Advise customers on the risks and benefits of an assortment of mortgage loan options to achieve the mortgage loan that is most appropriate based on their individual financial situation while helping them achieve their financial goals
Communicate with or interviews applicants or creditors to resolve questions regarding application information.
Remain primary contact with borrower during application to closing process to obtain documentation necessary to facilitate the mortgage loan process
Analyze potential loan markets to develop prospects for loans.
Develop new business from multiple sources while retaining existing business.
Develop and maintain working relationships with realtors, builders and other strategic referral partners.
Responsible for knowing underwriting guidelines and scenarios for conventions, FHA/VA, and subprime mortgages and staying up-to-date on market conditions
Cross sell other Bank products to clients as the opportunity arises.
Maintains thorough knowledge of pricing and underwriting requirements. Must be able to disclose and discuss parameters of various programs including pricing, interest rates, and fees associated with each loan program
Submits complete loan packages for processing and final underwriting approval.
Maintains the ability to pre-qualify clients at initial meeting.
Based on the location within a market, may be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures.
Based on the location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

QUALIFICATIONS:

Bachelor’s degree or three years of direct related experience or equivalent combination of education and experience required.

Proficiency in Microsoft Office Products
Must have working knowledge of underwriting guidelines and other related regulations
Strong sales environment demeanor
Account Management and customer service focused
Strong attention to detail and ability to multi-task
Excellent written and verbal communications skills
Ability to identify potential banking opportunities and comfortable work with prospective clients
Knowledgeable in automated underwriting engines and capable of reviewing findings with a clear understanding of terms of approval
Ability to obtain strong product knowledge
Ability to travel frequently off-site of work location for client meetings or business development functions and opportunities.
Ability to work flexible hours to meet the client and business development requirements
Ability to possess a NMLS license or obtain NMLS license within a reasonable timeframe
Ability to complete ongoing NMLS training and ensure SAFE Act compliance as required

KEY COMPETENCIES:

Ethical
Interpersonal Skills
Professional relationship building and client management skills
Professional Sales focused

Essential Functions:

Sitting or standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Part Time Sales Associate (Fayetteville, NC, US, 28301)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Financial Advisor (Annapolis, MD, US, 21401)

Job Description

RESPONSIBILITIES:

Interface with/train branch employees in an effort to develop a referral pipeline of qualified prospects to ensure bank and employee referral goal attainment.
Meet with referred customers in bank setting or customers’ homes or offices as requested
Collect and analyze customer data such as income, assets, investment and/or debts to determine appropriate financial products best meets the customer’s needs and financial circumstances
Provide guidance to customers regarding the advantages and disadvantages of different financial products
Close sufficient volume from bank branch referrals and outside relationships to attain gross revenue production expectation
Responsible for marketing, servicing and promoting the Bank’s financial products in order to obtain new business
Identify and refer specific qualified clients to affiliated Wealth Management Group
Identify potential existing Brokerage customers to initiate additional sales by actively "account managing" and refer customers with banking needs to retail banking partners
Perform on-going self-education to remain product/solution fluent and maintain licensing capability.
Prepare reports and present as appropriate

Qualifications

Series 7, Series 66, Life and Health licenses required
Proficiency in Microsoft Office products
Prior Sales experience in a bank environment is preferred
Excellent verbal and written communication skills
Ability to travel daily to generate business and/or meet with clients within given territory is required
High School diploma or equivalent required
College degree and advanced designations preferred

KEY COMPETENCIES:

Sales and results driven
Relationship building
Account Management
Integrity
Ethical

ESSENTIAL FUNCTIONS:

Sitting or standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with customers and all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via train, bus, automobile, or airplane

This document describes the position currently. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales and Service Representative (Mableton, GA, US, 30126)

Job Description

RESPONSIBILITIES:

Keep up-to-date on Bank products and services to effectively provide financial solutions to customers
Effectively profiles customers, opens accounts, and cross-sells appropriate Bank products and services
Take responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards and protocols
Has knowledge and complies with Bank security and operating policies and procedures, as well as compliance regulations, including KYC, OFAC, CIP, and customer privacy policy
Adheres to cash differences/controllable losses policy
Maintain dual control on all vaults/safes containing cash/negotiables, if applicable
May serve as approval on branch transactions
As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

High School Diploma or equivalent required, bachelor’s degree preferred
Minimum one (1) year customer service or related working experience required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to demonstrate a sales oriented professional demeanor
Excellent verbal, written, and interpersonal skills
Very well organized and ability to deal with multiple priorities
Proficiency in Microsoft Office products
Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
Ability to represent the Bank in a professional manner at all times
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Excellent Customer Service Skills
Strong Communication Skills
Task Management
Professionalism
Sales aptitude demeanor

Essential Functions:

Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor-Certified Professional (Gainesville, VA, US, 20155)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Gainesville, VA, US, 20155)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Full Time Sales Associate (Myrtle Beach, SC, US, 29577)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Treasury Sales Officer (Myrtle Beach, SC, US, 29577)

Job Description

JOB SUMMARY:

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES:

•   Business Development
•   Relationship Management
•   Must be a self-starter
•   Problem solving skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

PT Sales Associate (Pawleys Island, SC, US, 29585)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Rosedale, MD, US, 21237)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

In Maryland, the expected base pay salary range for this role is $42,369-$67,791, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Morgantown, WV, US, 26508)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (West Point, VA, US, 23181)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales and Service Representative (Winchester, VA, US, 22601)

Job Description

RESPONSIBILITIES:

Keep up-to-date on Bank products and services to effectively provide financial solutions to customers
Effectively profiles customers, opens accounts, and cross-sells appropriate Bank products and services
Take responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards and protocols
Has knowledge and complies with Bank security and operating policies and procedures, as well as compliance regulations, including KYC, OFAC, CIP, and customer privacy policy
Adheres to cash differences/controllable losses policy
Maintain dual control on all vaults/safes containing cash/negotiables, if applicable
May serve as approval on branch transactions
As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

High School Diploma or equivalent required, bachelor’s degree preferred
Minimum one (1) year customer service or related working experience required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to demonstrate a sales oriented professional demeanor
Excellent verbal, written, and interpersonal skills
Very well organized and ability to deal with multiple priorities
Proficiency in Microsoft Office products
Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
Ability to represent the Bank in a professional manner at all times
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Excellent Customer Service Skills
Strong Communication Skills
Task Management
Professionalism
Sales aptitude demeanor

Essential Functions:

Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Corporate Trust Advisor (Charleston, WV, US, 25301)

Job Description

The Senior Corporate Trust Advisor is responsible for ongoing delivery of quality services to clients within the Corporate Trust Group, and provides an expert level of guidance and advice. The Corporate Trust Advisor stays abreast of market conditions and trends, develops new business, cross-trains team members and maintains the Group’s budget.

RESPONSIBILITIES:

Develops a broad understanding and effectively presents our capabilities related to Corporate Trust Services.
Accountable for the full scope of account management of assigned clients, including but not limited to, daily transactions, reviewing balances and ensuring funds are invested properly.
Maintains compliance with policies and procedures to ensure superior client service, as well as acceptable audits and examinations.
Responsible for the review and documentation of new bond issues with assistance of counsel.
Responsible for preparation of monthly reports for bond payments.
Responsible for reviewing all client fee invoices for accuracy and collection of past due invoices.
Maintains good relationships with attorneys, underwriters, commercial lenders and other centers of influence for referrals.
Is fully engaged in new business development activities.
Identifies cross-selling opportunities within existing relationships to better serve clients and increase revenues, particularly in the areas of deposits and investment management services.
Coaches, trains and evaluates performance of Corporate Trust Group team members.
Supports overall goals of the Wealth Management Group by adhering to budget and growing business.
Works closely with others in department on various other duties and projects as necessary.

Qualifications

Bachelor’s degree required.
Professional designation preferred (i.e., advanced degree, CCTS).
Proficiency in Microsoft Office Products (Word, Excel, etc.) and utilizing the internet required.
Minimum of five (5) years of professional working experience required.
Prior experience working in sales is a plus.
Ability to travel up to 20% for client meetings and bond closings.
Excellent verbal and written communication skills.
Ability to review and interpret documents.
Understanding of basic accounting and budgeting concepts.
Ability to work independently and in a team environment.
Excellent customer service skills and ability to multi-task in a fast paced environment.

Essential Functions

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify and translate data.
Ability to travel via airplane, bus, train and/or automobile.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Institutional Services Advisor (Charlotte, NC, US, 28211)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
Ability to discuss investment performance, economic, and financial market trends with clients and prospects.
Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
Assist in coordinating retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
Develop leads and referrals from current clients and outside contacts; solicit requests for proposal where appropriate.
Responsible for preparing and executing a business development plan.
Prepare and present sales materials to prospective clients.
Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
Maintain internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments.
Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

Bachelor's degree required
Minimum of five (5) years of sales, investment, and portfolio management experience required
Minimum of three (3) years of wealth management experience required
Demonstrated experience in effective account/relationship management required
Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
Strong, successful track record that consistently meets or exceeds goals
Ability to foster teamwork and motivate colleagues required
Client-centered focus with excellent strategic thinking ability and consultative skills
Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Excellent verbal and written communication and interpersonal skills required
Enthusiastic, positive energy demeanor
Ability to accommodate work outside normal business hours required
Ability to travel as client or business needs required

KEY COMPETENCIES:

Account management
Relationship building
Industry knowledge & Expertise
Presentation skills
Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

Sitting/standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile, and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Institutional Services Advisor, Sr (Charlotte, NC, US, 28211)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
Ability to discuss investment performance, economic and financial market trends with clients and prospects.
Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
Coordinate retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
Develop leads and referrals from current clients and outside contacts; solicit requests for proposals where appropriate.
Responsible for preparing and executing a business development plan.
Prepare and present sales materials to prospective clients.
Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
Maintain internal contact management database and monitor frequency of client and prospect contact.
Foster open communication with other Bank departments.
Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

Bachelor's degree required
Minimum of ten (10) years of sales, investment, and portfolio management experience required
Minimum of five (5) years of wealth management experience required
Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
Leadership experience preferred
Strong, successful track record that consistently meets or exceeds goals
Ability to foster teamwork and motivate colleagues required
Client-centered focus with excellent strategic thinking ability and consultative skills
Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Demonstrated experience in effective account / relationship management required
Excellent verbal and written communication and interpersonal skills required
Enthusiastic and positive energy demeanor
Ability to accommodate work outside normal business hours required
Ability to travel as client or business needs required

KEY COMPETENCIES:

Account management
Relationship building
Industry knowledge & Expertise
Presentation skills
Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

Sitting/standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile, and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Institutional Services Advisor (Charleston, WV, US, 25301)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate.
Ability to discuss investment performance, economic, and financial market trends with clients and prospects.
Meet with clients on a quarterly basis, or as needed, to review investment manager and portfolio performance and present appropriate recommendations.
Responsible for leading client meetings for investment reviews, plan reviews, participant education/enrollment, updating plan documents, etc.
Assist in coordinating retirement plan service provider search, selection and monitoring, including recordkeepers, investment fund managers and third-party administrators as necessary.
Develop leads and referrals from current clients and outside contacts; solicit requests for proposal where appropriate.
Responsible for preparing and executing a business development plan.
Prepare and present sales materials to prospective clients.
Implement financial services and products offered through the Investment Management platform; recommend changes when necessary.
Maintain internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments.
Provide strategic input to the Wealth Management department and management as necessary.

Qualifications

Bachelor's degree required
Minimum of five (5) years of sales, investment, and portfolio management experience required
Minimum of three (3) years of wealth management experience required
Demonstrated experience in effective account/relationship management required
Professional designation is highly encouraged (i.e., advanced degree, CPA, CFP, QKA, QFPC, CRSP)
Strong, successful track record that consistently meets or exceeds goals
Ability to foster teamwork and motivate colleagues required
Client-centered focus with excellent strategic thinking ability and consultative skills
Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Excellent verbal and written communication and interpersonal skills required
Enthusiastic, positive energy demeanor
Ability to accommodate work outside normal business hours required
Ability to travel as client or business needs required

KEY COMPETENCIES:

Account management
Relationship building
Industry knowledge & Expertise
Presentation skills
Entrepreneurial spirit

ESSENTIAL FUNCTIONS:

Sitting/standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile, and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Conway, SC, US, 29526)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Operations Associate (Ripley, WV, US, 25271)

Job Description

RESPONSIBILITIES:

Retrieve statements by mail, email, downloaded from web sites or FIS General Ledger reports from IS View.
Compare debits and credits transaction of previous day, week or month from the General Ledger and/or statements and list outstanding items.
Research and identify outstanding items for proper notification to Department or individual responsible for clearing.
Prepare transactions for clearing corresponding Bank and 3rd party vendor entries.
Demonstrate ability to communicate with appropriate personnel.
Cross-training of other duties within the department as assigned.
Research and clearing of Deposit Corrections.

Qualifications

High School diploma or equivalent;
Proficiency in Microsoft Office Products (Excel, Word, Access)
Excellent communication and organizational skills;
Ability to multi-task and be detail oriented
Ability to work in a fast paced environment.

Essential Functions:

Sitting or standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Louisa, VA, US, 23093)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Wilmington, NC, US, 28403)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager III (Chevy Chase, MD, US, 20815)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures
Ensures that dual control is in place for all vaults/safes containing cash/negotiables
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned
May be responsible for managing more than one Branch
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience;
Minimum of five (5) years experience a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills;
Strong planning and organizational skills;
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales and Service Representative (Summerville, SC, US, 29483)

Job Description

RESPONSIBILITIES:

Keep up-to-date on Bank products and services to effectively provide financial solutions to customers
Effectively profiles customers, opens accounts, and cross-sells appropriate Bank products and services
Take responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards and protocols
Has knowledge and complies with Bank security and operating policies and procedures, as well as compliance regulations, including KYC, OFAC, CIP, and customer privacy policy
Adheres to cash differences/controllable losses policy
Maintain dual control on all vaults/safes containing cash/negotiables, if applicable
May serve as approval on branch transactions
As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

High School Diploma or equivalent required, bachelor’s degree preferred
Minimum one (1) year customer service or related working experience required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to demonstrate a sales oriented professional demeanor
Excellent verbal, written, and interpersonal skills
Very well organized and ability to deal with multiple priorities
Proficiency in Microsoft Office products
Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
Ability to represent the Bank in a professional manner at all times
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Excellent Customer Service Skills
Strong Communication Skills
Task Management
Professionalism
Sales aptitude demeanor

Essential Functions:

Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Talent Selection Coordinator (Washington, DC, US, 20036)

Job Description

The Talent Selection Coordinator provides clerical and administrative assistance to the Recruiting and Training Departments. The Coordinator is responsible for the recruiting application systems and job postings for the entire bank, and coordination tasks associated with training sessions and scheduling of sessions of program to be delivered.

RESPONSIBILITIES:

• Manage the applicant tracking system to include creating new positions, expiring jobs, maintaining employment resumes and application forms, entering application data in the HR tracking system, and filing in line with company guidelines;
• Post all jobs for the entire Bank;
• Update applicant tracking system (ATS) in a timely manner so that all reason codes for candidates are accurate;
• Assist employees and managers with recruiting system;
• Manage corporate LinkedIn page and source candidates;
• Send out new hire letters, benefits summaries, I9 and post-employment forms to new hires;
• Send Managers a checklist and website information for new hires;
• Send out initial/welcome communication and packet to new hires on their first day of employment;
• Process credit, background and reference checks on potential new hires. Works with applicants with credit or background information that does not met set guidelines;
• Send out letters to candidates that have credit and/or background issues;
• Ensure all candidates are notified of their application status timely. Send out rejection notices to candidates who did not get the position;
• Make sure all the necessary paperwork for new hires gets to their personnel file;
• Assist in gathering the information for the Audit department on a yearly basis;
• Responsible for keeping track of the temporary employees and making sure that we have the necessary paperwork;
• Managing all filing to ensure compliance, accuracy and completion;

Qualifications

QUALIFICATIONS:

• High School diploma or equivalent required
• Bachelor’s degree highly preferred
• Minimum of 1 year of prior working experience in a professional administrative support role is required
• Prior experience working in recruiting, training, human resources, or other area of a Banking environment is highly desired
• Proficiency in Microsoft Office Products required
• Excellent organizational skills
• Ability to multi-task and work in a face paced environment with competing priorities, managing deadlines, and timely deliverables
• Strong verbal and written communication skills
• Demonstrated ability to maintain a high level of professionalism and confidentiality
• Proven ability to effectively work independently and in a team environment

KEY COMPETENCIES:

• Professionalism
• Multi-Tasking
• Detail Oriented
• Organizational Skills
• Dependability
• Interpersonal Skills

Essential Functions:

• Sitting and standing for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data
• Ability to travel via air, rail, automobile and/or bus.

Company Profile

In Washington, DC, the expected base pay salary range for this role is $53,638-$85,662, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Enterprise Risk Management Officer, Sr (Charleston, SC, US, 29401)

Job Description

The Enterprise Risk Management Officer, Sr will be responsible for overseeing the market and treasury risk management framework at United. This role involves assessing and monitoring market risk, liquidity risk, and capital risk, as well as developing and implementing risk management strategies and policies. The Enterprise Risk Management Officer, Sr will work closely with senior management and other departments to enhance the bank's risk management practices and support its strategic objectives.

RESPONSIBILITIES:
Market, Liquidity, and Capital Risk Assessment and Monitoring:

Oversee the assessment and monitoring of market risk, liquidity risk, and capital risk.
Develop and implement risk policies, procedures, and controls to ensure effective risk management.

Effective Challenge on Model Techniques and Assumptions:

Provide effective challenge on model techniques and assumptions used in risk assessments.
Review and validate assumptions used in stress tests and other risk models.
Risk Control and Self-Assessments (RCSAs):

Perform Risk Control and Self-Assessments within market, liquidity, and capital risk areas.

Develop and implement methodologies for RCSAs, ensuring continuous improvement in risk management practices.

Focused Risk Assessments (FRAs) and Control Testing:

Conduct FRAs and control testing to evaluate the effectiveness of risk controls.
Build out the control testing program and collaborate with other departments to replicate best practices.

Stress Testing and Layered Risk Approaches:

Review stress tests and help design layered risk approaches to integrate various types of stress tests.
Conduct scenario analysis to evaluate the impact of different adverse scenarios on the bank's financial condition.

Risk Appetite Statement (RAS) Quarterly Monitoring:

Monitor the RAS on a quarterly basis to ensure alignment with the bank's strategic objectives.
Evaluate the impact of risk exposures on the RAS and recommend adjustments as needed.

Key Risk Indicator (KRI) Monitoring:

Develop and monitor KRIs to measure and track risk exposures.
Regularly review and update KRIs to ensure they remain relevant and effective.

Regulatory Compliance:

Ensure compliance with all relevant regulatory requirements and guidelines related to market and treasury risk management.
Prepare and present reports on risk exposures and mitigation strategies to senior management and regulatory authorities.

Emerging Risks Working Group:

Serve on the Emerging Risks working group to identify and assess new and evolving risks.
Develop strategies to mitigate emerging risks and integrate them into the overall risk management framework.

Risk Analytics and Quantification:

Perform risk analytics and quantify risk exposures to support decision-making processes.
Use advanced analytical tools and techniques to assess and manage risk.

CECL Effective Challenge:

Review assumptions and participate in CECL (Current Expected Credit Loss) meetings to ensure effective challenge of CECL models.
Monitor the implementation of model validation issues identified during CECL assessments.

Qualifications

•   Bachelor’s degree in Finance, Economics, Business Administration, or a related field required; Advanced degree or professional certification (e.g., CFA, FRM) is preferred.
•   A minimum of 10 years of related experience in market risk, treasury risk, or a related field within the financial services industry.
•   Effective leadership and team management skills, with experience in mentoring and developing risk management professionals.
•   Strong analytical and problem-solving skills, with the ability to assess complex market and treasury risk issues and develop effective mitigation strategies.
•   Excellent communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders.
•   Proficiency in risk management software and tools, as well as Microsoft Office applications.

KEY COMPETENCIES:
•   Compliance and Regulatory Focused
•   Strategic Planning
•   Problem Resolution Focused
•   Effective Leadership

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

PT Sales Associate (Greer, SC, US, 29650)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Charleston, WV, US, 25301)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Part Time Sales Associate (Parkersburg, WV, US, 26104)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager I (Reston, VA, US, 20190)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Part Time Sales Associate (Dunwoody, GA, US, 30338)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Branch Manager I (North Chesterfield, VA, US, 23235)

Job Description

RESPONSIBILITIES:

Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
Manages and coaches the branch sales team to effectively provide financial solutions to customers
Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
Provides regular team meetings for branch personnel to convey information received in seminars, manager’s meetings, conference calls and other sources
Refers customers to wealth management, brokerage and commercial representatives as appropriate
Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
Manages overall responsibility for settlement of branch cash
Conducts audits and oversees completion of monthly and quarterly branch audits
Opens and closes branch office adhering to bank’s security policy and procedures
Participates as a member of branch-local civic organizations to promote Bank name, products and services.
Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.

Qualifications

Bachelor’s degree preferred or equivalent work experience
Minimum of two years in a management capacity required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Strong sales and service skills
Strong planning and organizational skills
Strong communication, problem solving, and coaching skills.
Proficiency in Microsoft Office products
Demonstrated strong interpersonal skills
Demonstrated ability to be flexible and adaptable
Ability to travel to other branch locations as business needs arise
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Accountability
Leadership Skills
Interpersonal Skills
Strategic Planning and Execution
Organization

Essential Functions:

Sitting for extended periods of time.
Ability to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Charleston, WV, US, 25301)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Beckley, WV, US, 25801)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate (Uniontown, PA, US, 15401)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Full TIme Sales Associate (Beckley, WV, US, 25801)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor, Sr (Washington, DC, US, 20036)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee

Qualifications

Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Our Total Rewards Package

In Washington, D.C., the expected base pay salary range for this role is $135,709 - $237,491, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales and Service Representative (Bethesda, MD, US, 20814)

Job Description

RESPONSIBILITIES:

Keep up-to-date on Bank products and services to effectively provide financial solutions to customers
Effectively profiles customers, opens accounts, and cross-sells appropriate Bank products and services
Take responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Ensure delivery of excellent customer service throughout the Bank by adhering to sales and @ your service standards and protocols
Has knowledge and complies with Bank security and operating policies and procedures, as well as compliance regulations, including KYC, OFAC, CIP, and customer privacy policy
Adheres to cash differences/controllable losses policy
Maintain dual control on all vaults/safes containing cash/negotiables, if applicable
May serve as approval on branch transactions
As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis
As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours
Based on branch location within a market, will be required to promote/discuss consumer lending products with customers within compliance of the Safe Act guidelines and United procedures
Based on branch location within a market, will be responsible for maintaining an active NMLS license by completing all training and annual renewal requirements as required

Qualifications

High School Diploma or equivalent required, bachelor’s degree preferred
Minimum one (1) year customer service or related working experience required
Must possess an NMLS license or obtain NMLS license within 90 days of employment
Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to demonstrate a sales oriented professional demeanor
Excellent verbal, written, and interpersonal skills
Very well organized and ability to deal with multiple priorities
Proficiency in Microsoft Office products
Previous banking experience a plus; an understanding and working knowledge of appropriate core banking applications
Ability to represent the Bank in a professional manner at all times
Ability to travel as business necessity arises to other branch locations to ensure proper staffing on a daily basis
Flexibility on work schedule as business needs arise

KEY COMPETENCIES:

Excellent Customer Service Skills
Strong Communication Skills
Task Management
Professionalism
Sales aptitude demeanor

Essential Functions:

Sitting and standing for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via airplane, automobile, bus and/or train

Company Profile

Our Total Rewards Package

In Bethesda, Maryland, the expected base pay salary range for this role is $47,077-$75,323, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Treasury Services Business Development Officer (Richmond, VA, US, 23233)

Job Description

JOB SUMMARY:

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES:

•   Business Development
•   Relationship Management
•   Must be a self-starter
•   Problem solving skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Commercial Banker - Business Banking (Huntington, WV, US, 25702)

Job Description

JOB SUMMARY:
The Commercial Banker’s primary responsibility is to obtain, promote, and manage a portfolio of existing and new loan customers including cross-selling new loans, products and services while ensuring compliance with the Bank’s lending policies and procedures. A Commercial Banker's main focus is on loan amounts of less than $1 million.

RESPONSIBILITIES:
•   Analyze markets to develop new prospects for loans.
•   Maintain and develop positive, professional relationships with customers and continue communication for growth of portfolio. Foster customer relationships through routine calls and meeting activity and develops new Commercial Banking relationship opportunities through business development activities.
•   Analyze applicant’s financial status, credit and property evaluation to determine feasibility of loan request.
•   Compiles loan documentation and facilitates loan structure with applicant and ensures the commitment letters are prepared and delivered.
•   Has full understanding of commercial real estate appraisals and is able to review and evaluate appropriately.
•   Ensures loan closing and funding activities occur timely.
•   Identify complex situations, review related information to evaluate and develop an acceptable solution.
•   Stays informed and current on lending practices and communicates as necessary on updates needed to the Bank’s policies.
•   Actively participates in the Community by attending events and being active in organizations to promote the Bank’s business products and services and build relationships.
•   Maintain a deep understanding of banking products/services to make appropriate recommendations.
•   Administer all referrals and direct meetings and business development opportunities.
•   Ensure compliance to all standards and policies and ensure secure transaction for customers.
•   Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.

Qualifications

SKILLS/QUALIFICATIONS:
•   Bachelor’s degree preferred, with a focus in business, finance, or another related field
•   Minimum two (2) years of related Banking experience, preferably as a Commercial Lender or Portfolio Manager, is required.
•   Demonstrated ability of holding effective and successful business relationships is essential
•   Must have formal credit analysis training or sufficient lending experience
•   Proficiency in Microsoft Office Products is required
•   Demonstrated ability to grow and management customer relationships
•   Ability to organize and analyze complex financial data
•   Knowledge and understanding of all federal and state regulations regarding lending and related departments.
•   Excellent analytical and mathematical skills and ability to make a credit decision
•   Excellent verbal and written communication skills
•   Demonstrated high level of professionalism and maturity
•   Ability to work off normal work schedule to meet customer needs as well as attend community functions and events for business development.
•   Minimal travel within the assigned market is required.

KEY COMPETENCIES:
•   Relationship Building
•   Sales Driven
•   Self-Motivated
•   High Business Acumen

Essential Functions:
•   Sitting or standing for extended periods of time.
•   Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
•   Ability to converse and exchange information with all levels of staff within organization.
•   Ability to observe, perceive, identify, and translate data
•   Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Charlottesville, VA, US, 22901)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Financial Advisor (Hiram, GA, US, 30141)

Job Description

RESPONSIBILITIES:

Interface with/train branch employees in an effort to develop a referral pipeline of qualified prospects to ensure bank and employee referral goal attainment.
Meet with referred customers in bank setting or customers’ homes or offices as requested
Collect and analyze customer data such as income, assets, investment and/or debts to determine appropriate financial products best meets the customer’s needs and financial circumstances
Provide guidance to customers regarding the advantages and disadvantages of different financial products
Close sufficient volume from bank branch referrals and outside relationships to attain gross revenue production expectation
Responsible for marketing, servicing and promoting the Bank’s financial products in order to obtain new business
Identify and refer specific qualified clients to affiliated Wealth Management Group
Identify potential existing Brokerage customers to initiate additional sales by actively "account managing" and refer customers with banking needs to retail banking partners
Perform on-going self-education to remain product/solution fluent and maintain licensing capability.
Prepare reports and present as appropriate

Qualifications

Series 7, Series 66, Life and Health licenses required
Proficiency in Microsoft Office products
Prior Sales experience in a bank environment is preferred
Excellent verbal and written communication skills
Ability to travel daily to generate business and/or meet with clients within given territory is required
High School diploma or equivalent required
College degree and advanced designations preferred

KEY COMPETENCIES:

Sales and results driven
Relationship building
Account Management
Integrity
Ethical

ESSENTIAL FUNCTIONS:

Sitting or standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with customers and all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via train, bus, automobile, or airplane

This document describes the position currently. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Regional Manager Brokerage (Charlotte, NC, US, 28211)

Job Description

JOB SUMMARY:
The Sales Manager will be responsible for recruiting, training, development and supervision of the United Brokerage Services, Inc. Financial Advisors. The Sales Manager is directly accountable for the attainment of recruiting goals in addition to achieving established targets in sales, revenue growth, and profitability.

RESPONSIBILITIES:

•   Attract, retain and motivate the team to achieve management business objectives and maintain a favorable employee relations climate by creating an empowering and performance-based culture
•   Ensure effective hiring, orientation, training, development and retention of Financial Advisors
•   Responsible for coaching and developing the Financial Advisors through trainings, 1x1s, role plays, and developmental plans
•   Provide guidance and direction to Financial Advisors to assist them in performing their duties and to help them achieve their individual goals
•   Supervision through field visits and measurement of results, as well as periodically sitting in on sales appointments for observation and coaching
•   Drive Financial Advisor adoption of key division initiatives such as Envision financial plans, electronic annuity processing (e.g. SmartStation or Firelight), and insurance revenue
•   Develop partnership with Wealth Management (Bank Trust Division) while fostering teamwork and cross referral opportunities
•   Takes ownership of sales initiatives and seeks best course of action to achieve those goals
•   Interfacing with senior executives and build relationships across various stakeholders to enable the business to achieve its objectives and to ensure initiatives are executed as planned
•   Bring thought-leadership, insight and intellectual curiosity to the team and to explore strategies for maximizing business opportunities for the group
•   Establish and maintain relationships with local bank personnel including Bank Branch Management, Regional Retail Sales Managers, Market Presidents, and other Line of Business Managers to gain support, backing, and cooperation in promoting UBSI’s investment program
•   Responsible for regulatory, legal and compliance issues including: risk management in regards to monitoring sales, human resources, and legal and regulatory practices. Develops and executes comprehensive strategy/business plans for growth
•   Stay abreast of industry trends and regulations, identify changes affecting the sales force and take appropriate action to notify staff and to ensure compliance with changes
•   Provide input and feedback on products appropriate and necessary for helping clients meet their investment goals
•   Build trust and rapport through all interactions to deliver the right outcomes for the business; driving a “client first” mindset across all strategic initiatives
•   Prepare reports, business correspondence, and develop procedure manuals
•   Effectively present data and educate others on inquiries and products offered
•   Has a thorough understanding of the Firm’s products and those of its strategic partners; uses this knowledge to provide resources and direction in order to drive sales.

Qualifications

SKILLS/QUALIFICATIONS:

•   Bachelor’s Degree required
•   Minimum of ten (10) years of sales and investment experience to include exposure to all facets of sales, business development, and customer service required
•   Minimum of five (5) years of experience managing staff within a financial sales environment required
•   Series 7, 24, 63, 65, or 66 plus requisite state Life/Health Insurance and Annuity Licenses required
•   Proficiency with Microsoft Office products to include Word, Excel, Access, PowerPoint and Outlook required
•   Excellent verbal and written communication skills required
•   Ability to work in a fast-paced environment and meet deadlines
•   Ability to travel as required. Travel probably 75-80% of the time (not all overnight) This position will be in the field the majority of the time

KEY COMPETENCIES:

•   Leadership/Coaching
•   Business Acumen
•   Business Development focused
•   Staff Motivation
•   Strategic and Sales Planning

Essential Functions:

•   Sitting for extended periods of time
•   Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components
•   Ability to observe, perceive, identify, and translate data
•   Ability to travel via air, rail, automobile and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Community Lending Mortgage Officer (Washington, DC, US, 20036)

Sell mortgages, primarily outside the office, through in-person calls to clients, real estate agents, brokers, contractors, and financial advisors. This position will develop partnerships and business relationships with realtors, builders, community organizations and financial institutions to originate mortgage loans in underserved and diverse communities.

RESPONSIBILITIES:
Sales Duties (Majority of Time)
• Meet with prospective clients in person at locations convenient to the client such as the client’s home, place or business or other locations outside the office. May contact clients by telephone, mail or e-mail as an adjunct to in-person contacts; Quote rates and points to
clients; Explain funding procedures and review payment schedule ensuring client understands repayment obligations.
• Source and originate loans within diverse and underserved communities.
• Research, identify and build relationships with community and program partners.
• Deliver educational workshops and presentations to support the community’s financial education.
• Build United’s name recognition and trust in communities with a special emphasis on diverse communities.
• Systematically make calls on real estate offices, subdivision sales offices, custom builders, officers of homeowner’s associations, contractors and other potential referral sources to develop borrower leads; Calculate and distribute rate sheets to real estate offices,
subdivision sales offices, custom builders, officers of homeowners' associations, contractors and other potential sources.
• Initiate, promote, and actively participate in, promotional and sales activities, open houses, and social functions for the purpose of originating new mortgage loans.
• Originate and participate in presentations to educate audiences on mortgage products, rates and fees.
• Responsible for complying with the various rules, regulations, policies and ethical standards governing the financial services industry including compliance with the Bank Secrecy Act.

Sales Support Duties (Small Percentage of Time)
• Obtain credit information and other necessary documentation for the loan sales initiated or negotiated during outside sales activities. Assure proper procedures are followed for prequalifying clients.
• Verify applications for completeness, conduct credit investigations, determine credit worthiness and debt ratio documentation for the loan sales initiated or negotiated during outside sales activities.
• Assure loans meet all requirements set forth by the appropriate federal, state and/or regulatory agencies.
• Remain current on changes within the legal, regulatory, economic, competitive and technology environments which may affect real estate lending.
• Perform other duties as necessary.

SKILLS/QUALIFICATIONS:
• Job requires at a minimum a high school education; bachelor’s degree is preferred.
• Five (5) years’ experience in a related field with equal responsibilities is required.
• Formal training should be supplemented with continuing education.
• Must possess an NMLS license or obtain NMLS license within a reasonable timeframe; Must complete ongoing NMLS training and ensure SAFE Act compliance as required.
• Ability to read, write and communicate at a level consistent with the requirements of this position and to generate independent leads for new business.
• Working knowledge of mortgage industry and standard loan products and strong familiarity with underwriting guidelines.
• Must be able to independently schedule working hours and other tasks that must be performed.
• Must be willing to travel within assigned area.
• While performing the duties of this job, the employee is frequently required to talk or hear.

KEY COMPETENCIES:
• Business Development
• Relationship Building
• Product Expert
• Presentation Skills
• Regulatory/Compliance Focus

Essential Functions:
• Sitting for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

The starting base salary range for this position is expected to be $50,000 - $100,000. This position is additionally eligible for commissions, and individuals in this role have the potential to earn meaningfully higher compensation based on performance and productivity against commission plan parameters. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Part Time Sales Associate (Beckley, WV, US, 25801)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Client Service Associate (Arlington, VA, US, 22207)

Job Description

Qualifications

KEY COMPETENCIES:
•   Professionalism
•   Microsoft Office Proficiency
•   Detail oriented
•   Customer service-focused
•   Self-motivated and reliant

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Sales Associate Supervisor (Weston, WV, US, 26452)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Operations Specialist (Charleston, WV, US, 25387)

Job Description

RESPONSIBILITIES:

Prepare financial reconciliations by gathering information from Internal DDA accounts, general ledger system and departmental transactions on a daily basis.
Follow established policy and procedures within the reconcilement department’s area of responsibility.
Interact periodically with branch personnel and other departments, typically in conjunction with transaction initiation and researching discrepancies and resolving them.
Process financial entries for clearing corresponding Bank and 3rd party vendor charges within established guidelines.
Assemble supporting documentation with reconcilements for audits.
Research and clearing of Remote Branch Capture scanned transactions.

Qualifications

High School diploma or equivalent;
Proficiency in Microsoft Excel and Word
Functional knowledge of Accounting/Finance concepts
Capability to multi-task and be detail oriented
Ability to work in a fast paced environment.

KEY COMPETENCIES:

Analysis – notices discrepancies and inconsistence with information provide by different resources, identify information needed to clarify a situation, and seek information from appropriate sources.
Collaboration – ability to develop, maintain, and strengthen relationship with others inside and outside the organization who can provide information, assistance or support the department to meet goals and objectives.
Communication – ability to ensure that information is passed on to others who should be kept informed on a regular and consistent basis using multiple channels or means to communicate, keep his/her manager informed about progress and problems.
Teamwork – ability and desire to work cooperatively with others on a team and provide assistance to others when needed.
Thoroughness – ensuring that work and information are complete and accurate; following up with others to ensure commitments have been fulfilled.
Flexibility – openness to different and new ways of doing things; willingness to modify to new organizational structures, procedures and technology.
Technical/Professional Knowledge – possesses, acquires, and maintains the technical/professional knowledge required to do the job effectively and to create solutions. Technical/professional knowledge is demonstrated through problem solving, applying professional judgment, and performance.

ESSENTIAL FUNCTIONS:

Sitting for extended periods of time.
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Myrtle Beach, SC, US, 29577)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Vienna, WV, US, 26105)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Financial Advisor- Alexandria VA (Alexandria, VA, US, 22314)

Job Description

RESPONSIBILITIES:

Interface with/train branch employees in an effort to develop a referral pipeline of qualified prospects to ensure bank and employee referral goal attainment.
Meet with referred customers in bank setting or customers’ homes or offices as requested
Collect and analyze customer data such as income, assets, investment and/or debts to determine appropriate financial products best meets the customer’s needs and financial circumstances
Provide guidance to customers regarding the advantages and disadvantages of different financial products
Close sufficient volume from bank branch referrals and outside relationships to attain gross revenue production expectation
Responsible for marketing, servicing and promoting the Bank’s financial products in order to obtain new business
Identify and refer specific qualified clients to affiliated Wealth Management Group
Identify potential existing Brokerage customers to initiate additional sales by actively "account managing" and refer customers with banking needs to retail banking partners
Perform on-going self-education to remain product/solution fluent and maintain licensing capability.
Prepare reports and present as appropriate

Qualifications

Series 7, Series 66, Life and Health licenses required
Proficiency in Microsoft Office products
Prior Sales experience in a bank environment is preferred
Excellent verbal and written communication skills
Ability to travel daily to generate business and/or meet with clients within given territory is required
High School diploma or equivalent required
College degree and advanced designations preferred

KEY COMPETENCIES:

Sales and results driven
Relationship building
Account Management
Integrity
Ethical

ESSENTIAL FUNCTIONS:

Sitting or standing for extended periods of time
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
Ability to converse and exchange information with customers and all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via train, bus, automobile, or airplane

This document describes the position currently. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Sales Associate Supervisor (Landover Hills, MD, US, 20784)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Our Total Rewards Package

In Landover Hills, Maryland, the expected base pay salary range for this role is $38,631- $61,809, placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor, Sr (Charlottesville, VA, US, 22901)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee

Qualifications

Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Richmond, VA, US, 23233)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Sales Associate Supervisor (Wheeling, WV, US, 26003)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Leadership Skills
•   Communications Skills

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor, Sr (Richmond, VA, US, 23233)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings.
Ability to discuss investment performance, economic and financial market trends with clients
Manage client relationships and meet with clients (on and off Bank premises) to review portfolio performance and present recommendations.
Actively seek and develop leads and referrals from current clients and outside contacts.
Cultivate a network by developing a network of external Centers of Influence to help drive referral opportunities.
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary.
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of complex client trust accounts.
Handle risk management and resolution of legal and compliance issues
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee
Ensure audit exceptions and out of compliance items are managed within appropriate timeframe
Stay abreast of current federal and state regulations applicable to taxation
May serve on internal committees such as Compliance/Risk Committee, Wealth Management committee

Qualifications

Minimum of ten (10) years of financial sales, investment, or portfolio management experience required
Minimum of five (5) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment required
Certified Financial Planning certification highly desired
Ability to present situations and resolutions effectively and sell financial solutions to clients and prospects
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Excellent oral and written communication skills
Proficient in Microsoft Office products
Demonstrated experience in effective account / relationship management required
Ability to handle multiple tasks simultaneously
Excellent customer service skills
Bachelor’s degree required, Master’s degree is a plus

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Fiduciary Wealth Advisor (Charlottesville, VA, US, 22901)

Job Description

RESPONSIBILITIES:

Responsible for team initiatives, including participation in joint prospect and client meetings and responding to inquiries as appropriate
Ability to discuss investment performance, economic and financial market trends with ultra-high net worth clients which can be individuals, families or institutions
Manage client relationships and meet with clients (on and off Bank premises) on a quarterly basis, or as needed, to review portfolio performance and present appropriate recommendations to address their continued needs.
Actively seek and develop leads and referrals from current clients and outside contacts. Prospect for new clients by asking for referrals from existing clients.
Cultivate a network through social contacts and community participation by developing a network of external Centers of Influence to help drive referral opportunities
Prepare and present sales materials to prospective clients
Implement financial products and services offered through the Wealth Management platform; recommend changes when necessary
Maintain the internal contact management database and monitor the frequency of client and prospect contact
Foster open communication with other Bank departments. Develop relationships with internal partners for cross referral opportunities.
Engage in fiduciary decision making through account management of client trust accounts according to each of the legal document directives.
Handle risk management and resolution of legal and compliance issues by ensuring that internal compliance and proper documentation requirements are met consistent with internal fiduciary policies and procedures regarding the Trust documents including discretionary actions and all other Bank policies and guidelines. Escalate issues or concerns as needed.
Perform daily account oversight on various functions pertaining to client accounts such as overdrafts, check issuances, payments of client bills, etc.
Review pertinent account information on the trust accounting system daily such as cash balances, ensure accuracy of posted transactions. Troubleshoot and resolve any findings.
Prepare or oversee annual or quarterly account reviews for each account.
Review performance of investments with the assigned portfolio manager for each account to insure proper investment allocations and profitability
Maintain relationships and grow assets under management by working with current and remainder beneficiaries for future business potential.
Prepare, analyze and present requests for all discretionary matters related to their accounts to the Wealth Management Committee according to Trust documents and regulatory guidelines
Ensure audit exceptions and out of compliance items are managed monthly within appropriate timeframe allowed on each situation
Stay abreast of current federal and state regulations applicable to taxation and other Trust management related areas as well as changes to the same

Qualifications

Bachelor’s degree required
Minimum of five (5) years of financial sales, investment, or portfolio management experience required
Minimum of three (3) years of wealth management experience required
Ability to attain Certified Trust and Financial Advisor certification (CTFA) within one year of employment
Certified Financial Planning certification highly desired
Demonstrated experience in effective account/relationship management required
Ability to present situations and resolutions effectively
Ability to travel as business needs arise, some travel may require overnight stay
Ability to read and interpret legal documents
Ability to design, develop, and support fiduciary responsibilities and transactions
Ability to sell financial solutions to clients and prospects
Excellent oral and written communication skills
Proficient in Microsoft Office products
Ability to provide attentive and thoughtful client service
Ability to consistently represent the Bank in a professional manner
Strong organizational skills and detail oriented
Ability to handle multiple tasks simultaneously
Excellent customer service skills

KEY COMPETENCIES:

Industry Knowledge and Expertise
Client relationship building
Consultative professionalism
Effective account management
Regulatory compliance focused
Sound judgement and decision making
Presentation Skills
Entrepreneurial Spirit

Essential Functions:

Ability to sit for extended period of times
Ability to converse and exchange information with all levels of staff within organization and external clients for extended period of times.
Ability to observe, perceive, identify, and translate data
Ability to travel via air, rail, automobile and/or bus.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Product Specialist, Sr (Atlanta, GA, US, 30328)

Job Description

The Product Specialist, Senior is responsible for the support of large/complex products and/or services, including the assistance of customers and service partners across a broad range of needs. S/He often manages projects within the assigned product or service area or is a key contributor on behalf of that product or service in larger projects. S/He creates and updates procedures and reviews for accuracy and completeness the procedures developed by Product Analysts and Product Specialists. The incumbent designs and creates reports needed to measure and monitor the efficiency, accuracy, volume, profitability, security, risk and/or timeliness of assigned businesses and analyzes same for variances that warrant management attention. As a subject matter expert, the incumbent is expected to identify and make recommendations to improve the quality, timeliness, and efficiency of assigned products/services and/or contribute to their implementation. The incumbent may also gather information needed to document compliance with policies and procedures for audit or bank examinations.

RESPONSIBILITIES:

Provides support to customers and/or service partners related to the operation and administration of assigned products/services. Support includes, but is not limited to, researching and resolving complex problems, performing maintenance functions, researching and answering product-related questions on capabilities and options, and creating/delivering training.
As a subject matter expert, leads or contributes in a material way to projects involving assigned products and services and identifies/recommends improvements to the quality, timeliness and/or efficiency of designated products and services.
Reviews user materials for assigned products/services, including manuals, training programs, and release notes, to advise Operations management when changes may be needed to United Bank processes, procedures, communications, etc., and contributes to those changes.
Opens/tracks problem tickets with vendors and/or interacts with their technical support teams on issues that cannot be resolved by United Bank in a timely fashion or for which more detailed guidance is needed before initiating any corrective action. For products/services not supported by a vendor, liaises with relevant resources to identify and implement a solution.
Oversees the creation of designated reports in a timely and accurate fashion. Identifies and recommends improvements in the accuracy and efficiency of the reporting process. Analyzes report output to identify variances that warrant management attention and recommends action.
Actively participates in the testing and implementation of system and procedural changes, especially with respect to the documentation of said changes and test results.
Assists management in maintaining complete and accurate records needed to document production and demonstrate compliance with audit and regulatory requirements.

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Business, MIS, or other relevant field and a minimum of three (3) years of progressive Operations or technical support experience; or a minimum of eight (8) years progressive Operations or technical support expertise with demonstrated communication, analysis, and problem-solving skills required.
• Prior management experience highly desired.
• Professional certifications or experience with Accredited ACH Professional, Certified Treasury Professional, Professional Project Manager, LEAN, and/or Six Sigma highly desired.
• Programming and/or software support experience highly desired.
• Prior experience developing and leading process improvement initiatives, including proficiency in applicable applications used for flowcharting/workflow highly desirable
• Prior banking experience managing system configuration highly desirable
• Demonstrated understanding of workflows and system requirements to the degree necessary to write procedures, generate reports, and/or provide support to customers and service partners.
• Ability to function as a subject matter expert on assigned products and services when working with vendors, Operations management, professional or trade associations, etc.
• Experience contributing to or leading projects with successful outcomes (i.e., the fulfillment of approved project requirements within an agreed upon time and budget)
• Demonstrated proficiency with Microsoft Office products.
• Close attention to detail and an aptitude for assembling data from multiple sources into useful management information; the ability to recognize and analyze a disparity in data and report it to management.
• Communication skills sufficient to create and/or interpret operating procedures; ability to communicate professionally with vendors, service partners and customers via telephone and e-mail on product-related issues.
• Willingness and ability to design and deliver training to disparate audiences, in person or remotely (teleconference or web-conference).
• Ability to effectively interact with production staff and Operations management using both written and verbal communication.

KEY COMPETENCIES:
• Collaboration
• Communication
• Technical/Professional Knowledge
• Analysis
• Learning and Growth

ESSENTIAL FUNCTIONS:
• Sitting for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.
• Occasional travel may be required (less than 5% of time).
• Occasional work on evenings and weekends may be needed to support system testing or to troubleshoot problems.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Digital Banking Product Administrator (Charlotte, NC, US, 28211)

Job Description

The Digital Strategy Team is the primary advocate for developing and enhancing the digital customer experience at United Bank. We support multiple lines of business, Consumer and Commercial Banking, Wealth Management and Brokerage. Digital Banking Product Administrator will work in the Digital Strategy Team supporting Digital Banking Platforms. This individual’s primary responsibility will be to maintain the administrative platform for Online and Mobile Banking Applications.

RESPONSIBILITIES:
•   Responsible for bringing the digital strategy to life for consumers and commercial clients.
•   Serve as the vanguard for the bank's evolving channel experiences to enable customers to manage their finances, plan and budget for the future.
•   Develop proposals for further development of the organization and business process to support the business strategy.
•   Manage the Administrative platforms to support online and mobile banking, these include but are not limited to Money Movement, Bill Pay, Zelle, Transfers, Alerts, and Mobile Deposits
•   Customer Communications for existing and new feature/functionality
•   Contribute and manage multiple initiatives simultaneously.
•   Manage individual initiatives, including but not limited to project management, team communication and leadership communications.
•   Maintain measurement plans in a result driven culture.
•   Ability to collaborate on, lead and deliver complex initiatives across the organization.
•   Ability to work with and direct external agencies and vendor management including creative oversight, digital experience, and budgets.
•   Other projects and duties as assigned.

Qualifications

SKILLS/QUALIFICATIONS:
•   Bachelor’s degree in a relevant field is required. Master’s Degree highly desired.
•   Minimum of five (5) to seven (7) years of working experience in digital commerce strategies, technology digital marketing, agency management and Fintech partnerships is required.
•   Minimum of five (5) to seven (7) years working experience in a Retail/Commercial banking leadership role with financial institutions or equivalent consulting role is required.
•   Ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines
•   Strong perspective on great digital consumer and/or enterprise experiences across multiple form factors
•   Ability to interpret customer and business needs and translate them into requirements
•   Demonstrated ability to communicate broadly and in detail with various audiences.
•   Proficiency in Microsoft Office products is required.
•   Ability to work in remotely with minimal direction until such time as we can return to our offices.
•   Ability to travel up to 20%.

KEY COMPETENCIES:
•   Industry Proficiency
•   Effective Communication and Presentation Skills
•   Creativity
•   Collaborative

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

Temporary Sales Associate (Annapolis, MD, US, 21401)

Job Description

RESPONSIBILITIES:

Qualifications

SKILLS/QUALIFICATIONS:

KEY COMPETENCIES

•   Customer Service
•   Interpersonal Skills
•   Dependability (Attendance & Punctuality)
•   Task Management

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

Universal Banker (Vienna, VA, US, 22180)

Job Description

RESPONSIBILITIES:

Service Area Responsibilities:

Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.

Financial Sales Responsibilities

Responsible for keeping current and being knowledgeable of all Bank’s products and services in order to communicate to new and existing clients.
Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
Based on customer’s needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services

Operational/Regulatory/Security Responsibilities:

Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
Comply with all department and company policies, procedures and overall security
Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
Work closely with other departments as necessary to troubleshoot and resolve customer situations.
Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
May be responsible for branch opening/closing procedures
Contribute to the fulfillment of the Bank’s objectives and goals by performing as a team member in allocating and coordinating the workflow

Qualifications

High school diploma or equivalent required, Bachelor’s degree a plus
Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
Prior experience in handling and being accountable for money is required
Ability to successfully complete the Bank’s in-house Training Program within a reasonable timeframe required
Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
Excellent verbal and written communications skills in Spanish or additional language a plus.
Ability to perform basic math calculations is required
Demonstrates ability to interact confidently with clients is essential
Ability to be initiative in self-directed learning of Bank’s products/services in order to expand and become well versed with the products/services offered.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Products (Word, Excel) required
Understanding and working knowledge of appropriate core banking system is beneficial
Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
Demonstrated professionalism is required
Ability to travel within branch region of up to 15%

KEY COMPETENCIES:

Relationship and account management
Business Development
Accountability
Organization and Time Management
Collaboration

Essential Functions:

Sitting and standing for extended periods of time.
Ability to reach over teller counter or desk area to receive customer transaction documents
Ability to lift and carry up to 20 lbs
Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
Ability to converse and exchange information with all levels of staff within organization.
Ability to observe, perceive, identify, and translate data
Ability to travel via automobile or public transportation

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.