Operations Specialist

Date: Sep 9, 2023

Location: Charleston, WV, US, 25387

Company: United Bank

Job Description

The Operations Specialist is responsible for daily, weekly and monthly reconciliations for Internal DDA and General Ledger accounts by checking the accuracy of figures, calculations and postings pertaining to credit and debit transactions.  Comply with Bank’s policy and procedures for identifying, researching and clearing of discrepancies so that corrective action can be taken.  Handling of Remote Branch Capture scanned transactions that appear out of balance.



  • Prepare financial reconciliations by gathering information from Internal DDA accounts, general ledger system and departmental transactions on a daily basis.
  • Follow established policy and procedures within the reconcilement department’s area of responsibility.
  • Interact periodically with branch personnel and other departments, typically in conjunction with transaction initiation and researching discrepancies and resolving them.
  • Process financial entries for clearing corresponding Bank and 3rd party vendor charges within established guidelines.  
  • Assemble supporting documentation with reconcilements for audits. 
  • Research and clearing of Remote Branch Capture scanned transactions.


  • High School diploma or equivalent;
  • Proficiency in Microsoft Excel and Word
  • Functional knowledge of Accounting/Finance concepts
  • Capability to multi-task and be detail oriented
  • Ability to work in a fast paced environment.



  • Analysis – notices discrepancies and inconsistence with information provide by different resources, identify information needed to clarify a situation, and seek information from appropriate sources.
  • Collaboration – ability to develop, maintain, and strengthen relationship with others inside and outside the organization who can provide information, assistance or support the department to meet goals and objectives.
  • Communication – ability to ensure that information is passed on to others who should be kept informed on a regular and consistent basis using multiple channels or means to communicate, keep his/her manager informed about progress and problems.  
  • Teamwork – ability and desire to work cooperatively with others on a team and provide assistance to others when needed.
  • Thoroughness – ensuring that work and information are complete and accurate; following up with others to ensure commitments have been fulfilled.
  • Flexibility – openness to different and new ways of doing things; willingness to modify to new organizational structures, procedures and technology.
  • Technical/Professional Knowledge – possesses, acquires, and maintains the technical/professional knowledge required to do the job effectively and to create solutions.  Technical/professional knowledge is demonstrated through problem solving, applying professional judgment, and performance.


  • Sitting for extended periods of time.
  • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
  • Ability to converse and exchange information with all levels of staff within organization.
  • Ability to observe, perceive, identify, and translate data

Company Profile

At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.

Nearest Major Market: Charleston West Virginia

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