Collector

Job Description

The Collector is responsible for collections and follow-up of all past-due consumer, line of credit, installment and mortgage loans.

RESPONSIBILITIES:

• Maintenance and collection of delinquent installment, line of credit and mortgage accounts
• High volume of customer contact via telephone and correspondence in efforts to collect on delinquent accounts
• Responsible for coordinating the physical repossession of the collateral
• Floor plan audits on inventory inspections of car dealership or other retail establishments
• Prepare monthly charge-off-recommendations based on non-performing loans and submit to management for review and approval of action plan
• Perform other tasks within department as assigned by management

Qualifications

• High school diploma or equivalent required
• Prior working experience in collections highly desired
• Knowledge of legal documents that relate to loan documentation, collateral, bankruptcy proceedings is a plus
• Excellent verbal and written communications skills in Spanish or additional language a plus
• Proficiency in Microsoft Office Products required
• Basic accounting skills is highly desired
• Strong written and verbal communication skills required
• Strong multi-tasking and organizational skills required
• Demonstrated ability to work under pressure and difficult situations
• Ability to travel within regional area up to 10%

KEY COMPETENCIES:

• Customer relationship focused
• Professionalism
• Communications skills
• Adaptable and flexible

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.