Debt Collections Administrative Assistant

Job Description

Serve as an assistant, with a minimum of 2-4 years administrative or office experience, with knowledge and expertise of all departmental functions. Perform a variety of routine and complex, clerical and administrative duties.

RESPONSIBILITIES:

• Responsible for all correspondence and reports  
• Answer telephones and transfer calls within department
• Handle all clerical and administrative duties (telephones, e-mails, reviewing and editing various reports, letters and memos, faxes, mail routing, data entry on Excel spreadsheets, appointment scheduling, etc.)
• Create Excel spreadsheets and produce professional level Word documents
• Utilize department specific software applications to produce report metrics, monitor activity and analyze data
• Provide excellent customer service
• Other duties as assigned.  

Qualifications

SKILLS/QUALIFICATIONS:

• Requires written and verbal communication and telephone contact
• Repetitive hand/arm motion and the ability to move freely around the facility
• Requires comprehension/interpretation of written and verbal instruction
• Excellent oral and written communications skills and presentation skills
• Ability to work on multiple projects simultaneously and switch between work assignments as needs surface
• Personal Attributes: self-starter, flexible, teamwork, ability to organize, give attention to detail and work under pressure and independently.

ESSENTIAL FUNCTIONS:

• Sitting for extended periods of time
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components
• Ability to converse and exchange information with all levels of staff within organization
• Ability to observe, perceive, identify, and translate data
• Ability to travel via air, rail, automobile and/or bus

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United’s Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing an inclusive culture that is reflective of the communities we serve; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.