Regional Retail Sales Manager, Sr

Job Description

JOB SUMMARY: 
Responsible for overseeing the management of multiple full-service branches within assigned region, including retaining existing clients and developing new customer relationships.  Accountability includes overseeing branch and regional sales goals through new business sales, referrals, and retention of account relationships. Provides leadership, training, and supervision; delegates day-to-day operations to Branch Managers and or other branch personnel.  Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation.  Heavily active in community relations activities acting as a key Bank representative within the location mark to increase the Bank’s visibility and to enhance new and existing business opportunities.

RESPONSIBILITIES:
•    Drive results through sales leadership, coaching and improving the customer experience to maximize performance and achievement of monthly scorecard goals.
•    Achieve individual, branch and regional sales goals through new business sales, referrals and retention of account relationships. Develop new deposit and loan business.
•    Oversee the planning, implementation, and management of operating and capital budgets for the branch sites to maximize branch.
•    Form strong partnerships with Senior management and key business partners.
•    Take ownership over conflict resolution both internally and with any potential customer issues.
•    Responsible for planning and executing periodic team calls and quarterly regional sales meetings.
•    Hold managers accountable for execution of all operational responsibilities and instill a high standard for risk management practices.
•    Work in partnership with leadership on the implementation of new Bank products and services and provides high level of knowledge regarding all Bank products and services.
•    Ensure expansion of customer relationships through cross-selling activities.
•    Lead and conduct a broad range of data analysis and present results of analysis in an accurate, professional, and informative manner.
•    As business needs arise, ability to perform in any capacity of the Branch to ensure Branch is properly staffed on a daily basis.

At United, we believe the challenge to be the best never ends, and as a leader of our people, that starts with you! We hold all managers to the following fundamental standards of leadership.
•    Cultivate Inclusivity –Nurtures an inclusive team culture; celebrates diversity of thought, backgrounds, and experience; promotes respect and a shared purpose.
•    Drive Evolution – An entrepreneurial spirit is imperative for our leaders to drive transformational change in our business and deliver excellence in customer service. 
•    Accountability – Believes in taking ownership of personal and team results. Empowers and entrusts team members in accomplishing competitive goals.
•    Employee Empowerment – Recruits, leads, and develops high achieving employees. Provides valuable opportunities for professional growth, recognizing that talent development is a key driver of business success.
•    Exemplify Values – Naturally embodies our core values of Integrity, Hard Work, Teamwork and Caring. 

Qualifications

SKILLS/QUALIFICATIONS:
•    Bachelor’s degree preferred plus eight (8) years of Retail Banking experience is required
•    Minimum of five (5) years of leadership experience required
•    Demonstrated ability to lead in a sales culture environment
•    Demonstrated collaborative skills and ability to work well within a team
•    Strong verbal and written communication skills
•    High degree of Proficiency in Microsoft Office products
•    Ability to work in a fast-paced and deadline-oriented environment
•    Self-motivated with attention to detail, deadlines and reporting
•    Expert knowledge of appropriate core banking systems
•    Ability to travel as business necessity arises, up to 30%, to various bank locations
•    Flexibility on work schedule as business needs arise

KEY COMPETENCIES:
•    Leadership Skills
•    Accountability
•    Customer Relationship
•    Bank Institution Knowledge
•    Strategic Planning and Execution

Essential Functions:  
•    Overnight and daily travel is required
•    Ability to efficiently operate a computer keyboard, mouse and other computer components.
•    Ability to converse and exchange information with all levels of staff within organization.
•    Ability to observe, perceive, identify, and translate data 
•    Ability to travel via automobile, bus, airplane and/or train

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.