Security & Fraud Specialist

Job Description

The Security / Fraud Specialist performs investigative and support functions for the Security and Fraud Department including, but not limited to preparing/updating management reports, maintaining customer files and correspondences, and researching, reviewing, and processing all levels of fraud case investigations.

RESPONSIBILITIES:

• Provide administrative support to the Security and Fraud Department: preparing/updating management reports, maintaining customer files and internal correspondences
• Review and prepare various reports for Senior Management
• Research, prepare and process all levels of fraud case investigations including intake investigation, interviewing, reporting and closing
• Work with law enforcement and legal counsel as necessary in regards to fraud investigations;
• Ensure a Risk Evaluation Form (REF) is completed on all fraud cases when required by regulation
• Preparation of fraud related charge-offs for review and approval by Security Officer
• Provide back-up to Security / Fraud Analyst in review of various fraud reports as necessary
• Intake and preparation of all Court Ordered Restitution payments;
• Respond to internal/external telephone inquiries for the Security and Fraud Department
• Acts as back-up to Corporate Security Officer or Fraud Investigations Manager on Security or Fraud related issues as needed
• Works on various projects as assigned

Qualifications

• High School Diploma or equivalent required
• Minimum of three (3) years of working in a Banking environment or
• Two (2) years working experience related to fraud/loss prevention investigations or two (2) years of law enforcement experience related to fraud investigations required
• Proficiency in Microsoft Office Products
• Strong analytical skills and ability to focus on details
• Strong Inter-personal skills
• Demonstrated ability to detect deception and identify fraud
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to work independently and as part of a team;
• Ability to multi-task and work in a fast-paced deadline driven environment.

KEY COMPETENCIES:

• Integrity
• Fraud Prevention Measures
• Problem resolution focused
• Compliance Accountability

Essential Functions:

• Sitting for extended periods of time.
• Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse and other computer components.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.